{"id":9723,"date":"2019-04-18T06:16:25","date_gmt":"2019-04-18T06:16:25","guid":{"rendered":"http:\/\/relaunch.swat.io\/loesungen\/customer-service\/"},"modified":"2026-02-10T10:38:58","modified_gmt":"2026-02-10T08:38:58","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/swat.io\/de\/loesungen\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"9723\" class=\"elementor elementor-9723 elementor-7084\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"header--media-right mark-green margin-default header\" data-e-type=\"widget\">\n\t\t\t\t\t\t\n\t\t<div class=\"header__container inner inner--narrow  has-kicker \">\n\t\t\t<div class=\"header__body\">\t\t\t\t\t\t\t\t\t<h1 class=\"header__kicker text-large\">Tool f\u00fcr Social Customer Service<\/h1>\t\t\t<h2 class=\"header__title headline can-mark\"><mark>Schnellere<\/mark> Reaktionszeit, weniger Stress<\/h2>\t\t\t\t\t\t<div class=\"header__text text-rich text-large text-minimal \">\n\t\t\t\tBeantworte Tickets als Customer Service Agent schneller und behalte den perfekten \u00dcberblick, ohne im Stress zu versinken.\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t<\/div>\t\t\t<div class=\"header__media\">\t\t\t\t<div class=\"media__item media media-border  media-border--right  media-border--green\">\n\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1080\" height=\"1334\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2021\/09\/travel-swim-1080x1334.jpg\" class=\"media-border__item image-element\" alt=\"\" srcset=\"https:\/\/swat.io\/wp-content\/uploads\/2021\/09\/travel-swim-1080x1334.jpg 1080w, 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1.541-2.667 1.082-6.037-1.116-8.195-1.268-1.244-2.947-1.929-4.727-1.929-1.829 0-3.541.717-4.818 2.019-2.607 2.656-2.567 6.938.09 9.546.295.289.3.765.01 1.06-.144.145-.334.225-.537.225z\"><\/path><\/svg><\/a>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class=\"header__button button button--primary button--large \" href=\"https:\/\/swat.io\/de\/preise\/?product=inbox\" >Jetzt kostenlos testen<\/a>\t\t\t\t\t\t\t\n\t\t<\/div>\t\t\t\n\t\t\t<ul class=\"header__icons\">\t\t\t\t\t\t\t<li class=\"icon-list__item header__icon text-small\"><svg version=\"1.1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 24 24\" style=\"enable-background:new 0 0 24 24;\" space=\"preserve\" class=\"icon icon-list__icon svg\" width=\"24\" height=\"24\" role=\"img\" aria-hidden=\"true\">\n<title>flash<\/title>\n<g>\n\t<path d=\"M5.5,23.997c-0.15,0-0.295-0.044-0.42-0.129c-0.297-0.201-0.411-0.587-0.269-0.917l4.052-9.454L5.9,13.497   c-0.402,0-0.776-0.155-1.059-0.435C4.557,12.78,4.4,12.404,4.398,12.003c-0.001-0.208,0.041-0.411,0.124-0.602L9.113,0.9   C9.351,0.353,9.891,0,10.487,0h7.7c0.401,0,0.778,0.156,1.061,0.44c0.283,0.284,0.439,0.661,0.439,1.061   c0,0.339-0.117,0.672-0.33,0.938L15.307,7.5l3.383,0c0.827,0,1.5,0.673,1.5,1.499c0,0.402-0.156,0.779-0.441,1.063L6.03,23.777   C5.889,23.919,5.7,23.997,5.5,23.997z M8.863,11.997c0.205,0.001,0.402,0.041,0.589,0.121c0.368,0.157,0.653,0.449,0.803,0.821   c0.149,0.372,0.145,0.78-0.013,1.149l-2.519,5.877L18.69,9l-3.382,0c-0.339,0-0.672-0.117-0.936-0.328   c-0.646-0.516-0.752-1.461-0.236-2.108L18.187,1.5l-7.699,0L5.897,12L8.863,11.997z\"><\/path>\n<\/g>\n<\/svg><span class=\"icon-list__text\">21 Tage kostenfrei testen<\/span><\/li>\n\t\t\t\t\t\t\t<li class=\"icon-list__item header__icon text-small\"><svg version=\"1.1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 24 24\" style=\"enable-background:new 0 0 24 24;\" space=\"preserve\" class=\"icon icon-list__icon svg\" width=\"24\" height=\"24\" role=\"img\" aria-hidden=\"true\">\n<title>content-paper-edit<\/title>\n<g>\n\t<path d=\"M11.246,24c-0.2,0-0.389-0.078-0.53-0.22c-0.178-0.177-0.255-0.431-0.205-0.677l0.75-3.75   c0.029-0.146,0.1-0.279,0.205-0.384l7.631-7.63c0.54-0.541,1.26-0.839,2.026-0.839c0.764,0,1.483,0.297,2.022,0.835   c0.545,0.546,0.846,1.27,0.847,2.037c0.001,0.767-0.297,1.487-0.839,2.027l-7.627,7.629c-0.105,0.105-0.238,0.177-0.384,0.205   l-3.749,0.75C11.344,23.995,11.295,24,11.246,24z M12.202,22.294l2.424-0.485l7.467-7.469c0.533-0.532,0.535-1.399,0.003-1.932   c-0.012-0.011-0.026-0.025-0.03-0.03c-0.241-0.24-0.579-0.379-0.941-0.379c-0.366,0-0.71,0.142-0.968,0.401l-7.471,7.47   L12.202,22.294z\"><\/path>\n\t<path d=\"M2.242,21c-1.241,0-2.25-1.009-2.25-2.25V2.25c0-1.241,1.009-2.25,2.25-2.25h15c1.241,0,2.25,1.009,2.25,2.25V9   c0,0.414-0.336,0.75-0.75,0.75s-0.75-0.336-0.75-0.75V2.25c0-0.414-0.336-0.75-0.75-0.75h-15c-0.414,0-0.75,0.336-0.75,0.75v16.5   c0,0.414,0.336,0.75,0.75,0.75h6c0.414,0,0.75,0.336,0.75,0.75S8.655,21,8.242,21H2.242z\"><\/path>\n\t<path d=\"M8.242,6c-0.414,0-0.75-0.336-0.75-0.75S7.828,4.5,8.242,4.5h6c0.414,0,0.75,0.336,0.75,0.75S14.655,6,14.242,6H8.242z\"><\/path>\n\t<path d=\"M5.242,10.5c-0.414,0-0.75-0.336-0.75-0.75S4.828,9,5.242,9h9c0.414,0,0.75,0.336,0.75,0.75s-0.336,0.75-0.75,0.75H5.242z\"><\/path>\n\t<path d=\"M5.242,15c-0.414,0-0.75-0.336-0.75-0.75s0.336-0.75,0.75-0.75h7.5c0.414,0,0.75,0.336,0.75,0.75S13.155,15,12.742,15   H5.242z\"><\/path>\n<\/g>\n<\/svg><span class=\"icon-list__text\">Keine Kreditkarte erforderlich<\/span><\/li>\n\t\t\t\t\t\t\t<li class=\"icon-list__item header__icon text-small\"><svg enable-background=\"new 0 0 24 24\" viewBox=\"0 0 24 24\" class=\"icon icon-list__icon svg\" width=\"24\" height=\"24\" role=\"img\" aria-hidden=\"true\"><path d=\"m12.755 16.504c-.2 0-.389-.078-.53-.22-.292-.292-.292-.768 0-1.061l2.47-2.47h-13.94c-.414 0-.75-.336-.75-.75s.336-.75.75-.75h13.939l-2.47-2.47c-.142-.141-.22-.33-.22-.53s.078-.389.22-.53c.141-.142.33-.22.53-.22s.389.078.53.22l3.75 3.75c.07.07.125.152.163.245.003.008.007.017.01.026.031.081.047.17.047.259 0 .087-.016.174-.047.258-.002.006-.004.011-.006.016-.042.104-.098.186-.168.257l-3.749 3.749c-.14.143-.329.221-.529.221z\"><\/path><path d=\"m12.769 23.253c-4.285 0-8.262-2.483-10.132-6.325-.088-.18-.1-.383-.035-.573s.201-.342.381-.43c.104-.05.214-.075.328-.075.29 0 .548.162.675.422 1.14 2.342 3.123 4.099 5.585 4.949 1.036.358 2.109.539 3.189.539 1.479 0 2.912-.333 4.26-.989 2.342-1.14 4.099-3.123 4.949-5.585s.69-5.107-.45-7.449c-1.621-3.33-5.068-5.482-8.783-5.482-1.481 0-2.912.331-4.251.983-1.86.905-3.359 2.349-4.333 4.173-.131.245-.384.397-.662.397-.122 0-.244-.031-.353-.088-.365-.195-.503-.65-.309-1.015 1.125-2.106 2.853-3.771 5-4.816 1.546-.753 3.197-1.134 4.907-1.134 4.285 0 8.262 2.483 10.132 6.326 1.315 2.702 1.5 5.754.519 8.595-.98 2.841-3.009 5.129-5.71 6.444-1.546.752-3.196 1.133-4.907 1.133z\"><\/path><\/svg><span class=\"icon-list__text\">Keine automatische Verl\u00e4ngerung<\/span><\/li>\n\t\t\t\t\t<\/ul>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"mark-green heading--default margin-default heading\" data-e-type=\"widget\">\n\t\t\t\t<div class=\"heading__container   inner inner--narrow \">\n\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"heading__title headline can-mark\">Kundenservice funktioniert nur mit den <mark>richtigen<\/mark> Strukturen<\/h2>\t\t\t\t\t\t<div class=\"heading__text text-large\">\n\t\t\t\tDu gibst t\u00e4glich dein Bestes f\u00fcr deine Kund:innen, doch Social Media Plattformen machen dir dabei einen Strich durch die Rechnung. Fehlende Strukturen f\u00fchren zu Chaos in der Teamarbeit, Zust\u00e4ndigkeiten sind unklar und Tickets bleiben unbeantwortet. So leidet die Qualit\u00e4t im Customer Service auf Social Media.\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"content--image-right content--default margin-default mark-default elementor-widget elementor-widget-global elementor-global-22408 elementor-widget-content\" data-e-type=\"widget\" data-widget_type=\"content.default\">\n\t\t\t\t<div class=\"content__container inner inner--narrow\">\n\t\t\t<div class=\"content__wrapper\">\n\t\t\t\t<div class=\"content__body\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<h2 class=\"content__title headline can-mark\">Von Social Media Profis, f\u00fcr Social Media Profis<\/h2>\t\t\t\t\t\t\t\t\t\t<div class=\"content__text text-large text-rich\">\n\t\t\t\t\t\t<p>Seit 2010 besch\u00e4ftigen wir uns mit den Anspr\u00fcchen von professionellen Social Media Teams. Vom Ein-Personen-Unternehmen bis zum internationalen Konzern braucht es \u00dcbersicht und Kontrolle, um mehr Zeit f\u00fcr wichtige Aufgaben im Social Media Management zu gewinnen. \u00dcber 18.000 Nutzer:innen vertrauen aktuell auf unsere Expertise.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"content__media\">\t\t\t\t<div class=\"media__item media media-border  media-border--right  media-border--green\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1080\" height=\"718\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2021\/11\/Swat.io-Mentor-1080x718.jpeg\" class=\"media-border__item image-element\" alt=\"\" srcset=\"https:\/\/swat.io\/wp-content\/uploads\/2021\/11\/Swat.io-Mentor-1080x718.jpeg 1080w, https:\/\/swat.io\/wp-content\/uploads\/2021\/11\/Swat.io-Mentor-750x499.jpeg 750w, https:\/\/swat.io\/wp-content\/uploads\/2021\/11\/Swat.io-Mentor-640x426.jpeg 640w, https:\/\/swat.io\/wp-content\/uploads\/2021\/11\/Swat.io-Mentor-300x200.jpeg 300w, https:\/\/swat.io\/wp-content\/uploads\/2021\/11\/Swat.io-Mentor.jpeg 1200w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/>\t\t\t\t\t<\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\t\t\t<\/div>\n\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"logos--height-m logos--columns-2 logos--color-default logos--single logos--wrap-yes margin-default elementor-widget elementor-widget-global elementor-global-22047 elementor-widget-logos\" data-e-type=\"widget\" data-widget_type=\"logos.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"logos__container inner \">\n\t\t\t\t\t\t\t\t<div class=\"logos__items\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"logos__item\"><img decoding=\"async\" width=\"288\" height=\"94\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2020\/07\/linkedin-partner.png\" class=\"logos__image image-element\" alt=\"\" \/><\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"logos__item\"><img loading=\"lazy\" decoding=\"async\" width=\"288\" height=\"94\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2020\/07\/pinterest-partner.png\" class=\"logos__image image-element\" alt=\"\" \/><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"mark-green margin-s heading--default heading\" data-e-type=\"widget\">\n\t\t\t\t<div class=\"heading__container has-emoji  inner inner--narrow \">\n\t\t\t<div class=\"heading__emoji\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/swat.io\/wp-content\/themes\/swatio\/img\/emoji\/animated\/raising_hands.gif\" alt=\"Emoji\" loading=\"lazy\" height=\"128\" width=\"128\" class=\"emoji-animated\"><\/div>\t\t\t\t\t\t\t\t\t<h2 class=\"heading__title headline can-mark\">Effiziente Social Media Kommunikation und <mark>besseres Teamwork<\/mark><\/h2>\t\t\t\t\t\t<div class=\"heading__text text-large\">\n\t\t\t\tMit der Swat.io Inbox schaffst du Strukturen f\u00fcr effizientes Arbeiten, bringst deine Kan\u00e4le unter Kontrolle und beantwortest Anfragen schneller. \u00dcberzeuge dich von unseren Features!\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"content--image-right content--default margin-default mark-default content\" data-e-type=\"widget\">\n\t\t\t\t<div class=\"content__container inner inner--narrow\">\n\t\t\t<div class=\"content__wrapper\">\n\t\t\t\t<div class=\"content__body\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"content__features features features--block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"content__feature feature feature--block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature__header headline-small\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"feature__title\">Alle Social Media Kan\u00e4le in der zentralen Swat.io Inbox\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"feature__text text\">Die Swat.io Inbox ist dein universeller Posteingang f\u00fcr alle Kommentare, Postings, Erw\u00e4hnungen und Privatnachrichten auf deinen Social Media Kan\u00e4len. So werden schnelle Antwortzeiten und das effiziente Zuweisen von Tickets an verantwortliche Teammitglieder m\u00f6glich. Verfolge alle Konversationen durchgehend und erhalte Updates per E-Mail oder In-App Benachrichtigungen.\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"content__feature feature feature--block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature__header headline-small\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"feature__title\">Volle Kontrolle und effiziente Zusammenarbeit\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"feature__text text\">Teamwork in den Bereichen Online Marketing, Social Media und Customer Care war noch nie einfacher. Dein Dashboard gibt dir einen \u00dcberblick \u00fcber alle Marken. Beantworte Anfragen von Fans oder Followern und analysiere und bewerte die Performance deines Teams. Mit der Rollenverwaltung in deinem Account gibst du deinen Mitarbeitern f\u00fcr bestimmte Konten eingeschr\u00e4nkten Zugriff. Der interne Chat erm\u00f6glicht bessere Kommunikation rund um alle Tickets.\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature__buttons\">\n\t\t\t\t\t\t\t\t\t<a class=\"feature__button button button--primary\" href=\"https:\/\/swat.io\/de\/preise\/?product=inbox\">Jetzt kostenlos testen<\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"content__media\">\t\t\t\t<div class=\"media__item media media-border  media-border--right  media-border--green\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"675\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2024\/07\/Screens24_Inbox_DE-1080x675.png\" class=\"media-border__item image-element\" alt=\"\" srcset=\"https:\/\/swat.io\/wp-content\/uploads\/2024\/07\/Screens24_Inbox_DE-1080x675.png 1080w, https:\/\/swat.io\/wp-content\/uploads\/2024\/07\/Screens24_Inbox_DE-750x469.png 750w, https:\/\/swat.io\/wp-content\/uploads\/2024\/07\/Screens24_Inbox_DE-1536x960.png 1536w, https:\/\/swat.io\/wp-content\/uploads\/2024\/07\/Screens24_Inbox_DE-2048x1280.png 2048w, https:\/\/swat.io\/wp-content\/uploads\/2024\/07\/Screens24_Inbox_DE-640x400.png 640w, https:\/\/swat.io\/wp-content\/uploads\/2024\/07\/Screens24_Inbox_DE-300x188.png 300w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/>\t\t\t\t\t<\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\t\t\t<\/div>\n\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"content--image-left content--default margin-default mark-default content\" data-e-type=\"widget\">\n\t\t\t\t<div class=\"content__container inner inner--narrow\">\n\t\t\t<div class=\"content__wrapper\">\n\t\t\t\t<div class=\"content__body\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"content__features features features--block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"content__feature feature feature--block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature__header headline-small\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"feature__title\">Perfekt informiert zu allem, was passiert\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"feature__text text\">Richte benutzerdefinierte Benachrichtigungen ein, um Updates per E-Mail oder \u00fcber In-App Benachrichtigungen zu verschiedenen Aktivit\u00e4ten und Ereignissen zu erhalten. Verwalte Benachrichtigungen f\u00fcr Tickets, Erw\u00e4hnungen, Postings und Kommentare individuell. Du hast die Kontrolle dar\u00fcber, welche Benachrichtigungen du wie bekommen m\u00f6chtest.\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"content__feature feature feature--block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature__header headline-small\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"feature__title\">Reagiere schnell und gelassen\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"feature__text text\">Harte Zeiten verlangen schnelle Antworten. Mit unserer zuverl\u00e4ssigen Community Management L\u00f6sung werden dir keine Kommentare, Posts, Erw\u00e4hnungen und Privatnachrichten auf deinen Social Media Kan\u00e4len entgehen. Auch keine anderen relevanten Unterhaltungen, dank Listening. Antworte rasch auf Anfragen w\u00e4hrend Krisenzeiten und reagiere auf Fragen auf allen unterst\u00fctzten Plattformen.\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature__buttons\">\n\t\t\t\t\t\t\t\t\t<a class=\"feature__button button button--primary\" href=\"https:\/\/swat.io\/de\/preise\/?product=inbox\">Jetzt kostenlos testen<\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"content__media\">\t\t\t\t<div class=\"media__item media media-border  media-border--right  media-border--green\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"675\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2024\/07\/Screens24_Album-DE-1-1080x675.png\" class=\"media-border__item image-element\" alt=\"\" srcset=\"https:\/\/swat.io\/wp-content\/uploads\/2024\/07\/Screens24_Album-DE-1-1080x675.png 1080w, https:\/\/swat.io\/wp-content\/uploads\/2024\/07\/Screens24_Album-DE-1-750x469.png 750w, https:\/\/swat.io\/wp-content\/uploads\/2024\/07\/Screens24_Album-DE-1-1536x960.png 1536w, https:\/\/swat.io\/wp-content\/uploads\/2024\/07\/Screens24_Album-DE-1-2048x1280.png 2048w, https:\/\/swat.io\/wp-content\/uploads\/2024\/07\/Screens24_Album-DE-1-640x400.png 640w, https:\/\/swat.io\/wp-content\/uploads\/2024\/07\/Screens24_Album-DE-1-300x188.png 300w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/>\t\t\t\t\t<\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\t\t\t<\/div>\n\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"content--image-right content--default margin-default mark-default content\" data-e-type=\"widget\">\n\t\t\t\t<div class=\"content__container inner inner--narrow\">\n\t\t\t<div class=\"content__wrapper\">\n\t\t\t\t<div class=\"content__body\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"content__features features features--block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"content__feature feature feature--block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature__header headline-small\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"feature__title\">Smarte Antwortvorlagen f\u00fcr h\u00e4ufige Anfragen\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"feature__text text\">Mit unseren Antwortvorlagen kannst du intelligente Templates f\u00fcr h\u00e4ufig gestellte Fragen erstellen. Verwende sie, um eine Wissensdatenbank zu erschaffen. Beantworte h\u00e4ufig gestellte Fragen innerhalb weniger Sekunden, indem du aus dem Drop-Down Men\u00fc die richtige Antwort ausw\u00e4hlst. So garantierst du hervorragenden Customer Service auf Social Media und beantwortest eine Vielzahl an Anfragen in kurzer Zeit.\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"content__feature feature feature--block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature__header headline-small\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"feature__title\">Spare massenhaft Zeit mit Inbox Automatisierungen\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"feature__text text\">Das Durchk\u00e4mmen und Beantworten von Tickets, die deine Aufmerksamkeit gar nicht ben\u00f6tigen, kann zeitaufwendig und frustrierend sein. Automatisierungen in der Swat.io Inbox helfen dir, indem sie solche Arbeiten f\u00fcr dich erledigen. Richte die Regeln ein, die du auf Tickets anwenden m\u00f6chtest, die bestimmte Kriterien erf\u00fcllen. Und schon kannst du dabei zusehen, wie diese Tickets automatisch bearbeitet werden. It\u2019s magical!\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature__buttons\">\n\t\t\t\t\t\t\t\t\t<a class=\"feature__button button button--primary\" href=\"https:\/\/swat.io\/de\/preise\/?product=inbox\">Jetzt kostenlos testen<\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"content__media\">\t\t\t\t<div class=\"media__item media media-border  media-border--right  media-border--green\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"675\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2021\/09\/DE-Social-Customer-Service-3-Antwortvorlagen-1080x675.jpg\" class=\"media-border__item image-element\" alt=\"\" srcset=\"https:\/\/swat.io\/wp-content\/uploads\/2021\/09\/DE-Social-Customer-Service-3-Antwortvorlagen-1080x675.jpg 1080w, https:\/\/swat.io\/wp-content\/uploads\/2021\/09\/DE-Social-Customer-Service-3-Antwortvorlagen-750x469.jpg 750w, https:\/\/swat.io\/wp-content\/uploads\/2021\/09\/DE-Social-Customer-Service-3-Antwortvorlagen-1536x960.jpg 1536w, https:\/\/swat.io\/wp-content\/uploads\/2021\/09\/DE-Social-Customer-Service-3-Antwortvorlagen-2048x1280.jpg 2048w, https:\/\/swat.io\/wp-content\/uploads\/2021\/09\/DE-Social-Customer-Service-3-Antwortvorlagen-640x400.jpg 640w, https:\/\/swat.io\/wp-content\/uploads\/2021\/09\/DE-Social-Customer-Service-3-Antwortvorlagen-300x188.jpg 300w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/>\t\t\t\t\t<\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\t\t\t<\/div>\n\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"content--image-left content--default margin-default mark-default content\" data-e-type=\"widget\">\n\t\t\t\t<div class=\"content__container inner inner--narrow\">\n\t\t\t<div class=\"content__wrapper\">\n\t\t\t\t<div class=\"content__body\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<ul class=\"content__features features features--block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"content__feature feature feature--block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature__header headline-small\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"feature__title\">Analysiere und bewerte deine Social Media Performance\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"feature__text text\">Social Media Analyse ist wichtig, um den Erfolg deiner Arbeit zu messen. Die Analyse und Bewertung innerhalb von Swat.io gibt dir einen detaillierten \u00dcberblick \u00fcber die Zahlen und Entwicklungen deiner Community. Erfahre, wie sich das Ticketaufkommen entwickelt, wie sich dein Team im Social Media Management schl\u00e4gt und erhalte Statistiken f\u00fcr individuelle Tags.\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"content__feature feature feature--block\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature__header headline-small\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 class=\"feature__title\">Support, der dich ins Schw\u00e4rmen bringt, immer an deiner Seite\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"feature__text text\">Wenn du eine gro\u00dfartige Idee f\u00fcr ein neues Feature hast, du dir bei einer Sache verloren vorkommst oder auf der Suche nach einer speziellen Funktion bist, hilft dir unser Support Team jederzeit gerne weiter. Zuvorkommende Personen, die dir durchschnittlich in wenigen Minuten antworten. Sowohl Kund:innen als auch Interessierte genie\u00dfen den hochqualitativen Service, den unser Support Team bietet.\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature__buttons\">\n\t\t\t\t\t\t\t\t\t<a class=\"feature__button button button--primary\" href=\"https:\/\/swat.io\/de\/preise\/?product=inbox\">Jetzt kostenlos testen<\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"content__media\">\t\t\t\t<div class=\"media__item media media-border  media-border--right  media-border--green\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"675\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2021\/09\/DE-Analytics-Social-Media-Analyse-Ticket-Volumen-1-1080x675.jpg\" class=\"media-border__item image-element\" alt=\"\" srcset=\"https:\/\/swat.io\/wp-content\/uploads\/2021\/09\/DE-Analytics-Social-Media-Analyse-Ticket-Volumen-1-1080x675.jpg 1080w, https:\/\/swat.io\/wp-content\/uploads\/2021\/09\/DE-Analytics-Social-Media-Analyse-Ticket-Volumen-1-750x469.jpg 750w, https:\/\/swat.io\/wp-content\/uploads\/2021\/09\/DE-Analytics-Social-Media-Analyse-Ticket-Volumen-1-1536x960.jpg 1536w, https:\/\/swat.io\/wp-content\/uploads\/2021\/09\/DE-Analytics-Social-Media-Analyse-Ticket-Volumen-1-2048x1280.jpg 2048w, https:\/\/swat.io\/wp-content\/uploads\/2021\/09\/DE-Analytics-Social-Media-Analyse-Ticket-Volumen-1-640x400.jpg 640w, https:\/\/swat.io\/wp-content\/uploads\/2021\/09\/DE-Analytics-Social-Media-Analyse-Ticket-Volumen-1-300x188.jpg 300w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/>\t\t\t\t\t<\/a>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\t\t\t<\/div>\n\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"margin-xs mark-green heading--default heading\" data-e-type=\"widget\">\n\t\t\t\t<div class=\"heading__container   inner inner--narrow \">\n\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"heading__title headline can-mark\">Freu dich auf <mark>bessere \u00dcbersicht<\/mark> und Koordination<\/h2>\t\t\t\t\t\t<div class=\"heading__text text-large\">\n\t\t\t\tDie Swat.io Inbox schafft die perfekten Strukturen, damit du dich ganz auf die Anliegen deiner Kund:innen konzentrieren kannst. Starte einen kostenlosen Test, \u00fcberzeuge dich selbst und mach deinen Arbeitsalltag einfach!\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"margin-s heading--default mark-default heading\" data-e-type=\"widget\">\n\t\t\t\t<div class=\"heading__container   inner inner--narrow \">\n\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"heading__title headline can-mark\">Diese Unternehmen vertrauen bereits auf Swat.io<\/h2>\t\t\t\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"margin-default elementor-widget elementor-widget-global elementor-global-22236 elementor-widget-products\" data-e-type=\"widget\" data-widget_type=\"products.default\">\n\t\t\t\t\t\t<div class=\"products__container inner\">\n\t\t\t<div class=\"products__items \">\n\t\t\t\t\t\t\t\t<div class=\"products__item product product--purple\">\n\t\t\t\t\t<div class=\"product__body\">\n\t\t\t\t\t\t<div class=\"product__content\">\n\t\t\t\t\t\t\t<h3 class=\"product__title headline\">\n\t\t\t\t\t\t\t\t<a class=\"product__link link-all\" href=\"https:\/\/swat.io\/de\/preise\/?product=publisher\">\t\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"56\" height=\"56\" viewBox=\"0 0 56 56\" class=\"product-icon\"><g fill=\"none\" fill-rule=\"evenodd\" transform=\"translate(4 4)\"><path fill=\"#FFF\" fill-rule=\"nonzero\" d=\"M10.6705621,4 C10.6705621,1.79086 12.4614621,0 14.6705621,0 C16.8797621,0 18.6705621,1.79086 18.6705621,4 L18.6705621,5.32422 L29.3372621,5.32422 L29.3372621,4 C29.3372621,1.79086 31.1280621,0 33.3372621,0 C35.5463621,0 37.3372621,1.79086 37.3372621,4 L37.3372621,5.32422 L41.3373621,5.32422 C45.0192621,5.32422 48.0040621,8.30899 48.0040621,11.9909 L48.0040621,41.3328 C48.0040621,45.0147 45.0192621,47.9995 41.3373621,47.9995 L6.66666211,47.9995 C2.98476211,47.9995 0,45.0147 0,41.3328 L0,11.9909 C0,8.30898 2.98477211,5.32422 6.66667211,5.32422 L10.6705621,5.32422 L10.6705621,4 Z\"\/><path class=\"colorize\" fill=\"#5318DC\" d=\"M10.6703621,28 C10.6703621,27.2636 11.2673621,26.6666 12.0037621,26.6666 L18.6703621,26.6666 L18.6703621,20 C18.6703621,19.2636 19.2673621,18.6666 20.0037621,18.6666 L36.0037621,18.6666 C36.7401621,18.6666 37.3370621,19.2636 37.3370621,20 L37.3370621,36 C37.3370621,36.7363 36.7401621,37.3333 36.0037621,37.3333 L12.0037621,37.3333 C11.2673621,37.3333 10.6703621,36.7363 10.6703621,36 L10.6703621,28 Z M34.6703621,26.6666 L34.6703621,21.3333 L29.3370621,21.3333 L29.3370621,26.6666 L34.6703621,26.6666 Z M29.3370621,29.3333 L34.6703621,29.3333 L34.6703621,34.6666 L29.3370621,34.6666 L29.3370621,29.3333 Z M26.6703621,26.6666 L26.6703621,21.3333 L21.3370621,21.3333 L21.3370621,26.6666 L26.6703621,26.6666 Z M21.3370621,29.3333 L26.6703621,29.3333 L26.6703621,34.6666 L21.3370621,34.6666 L21.3370621,29.3333 Z M13.3370621,34.6666 L13.3370621,29.3333 L18.6703621,29.3333 L18.6703621,34.6666 L13.3370621,34.6666 Z\"\/><path class=\"colorize\" fill=\"#5318DC\" d=\"M14.6703621,2.66663 C15.4067621,2.66663 16.0037621,3.26358 16.0037621,3.99996 L16.0037621,7.99996 L32.0037621,7.99996 L32.0037621,3.99996 C32.0037621,3.26358 32.6006621,2.66663 33.3370621,2.66663 C34.0734621,2.66663 34.6703621,3.26358 34.6703621,3.99996 L34.6703621,7.99996 L41.3370621,7.99996 C43.5461621,7.99996 45.3370621,9.7908 45.3370621,12 L45.3370621,41.3333 C45.3370621,43.5424 43.5461621,45.3333 41.3370621,45.3333 L6.67041211,45.3333 C4.46127211,45.3333 2.67041211,43.5424 2.67041211,41.3333 L2.67041211,12 C2.67041211,9.7908 4.46127211,7.99996 6.67041211,7.99996 L13.3370621,7.99996 L13.3370621,3.99996 C13.3370621,3.26358 13.9340621,2.66663 14.6703621,2.66663 Z M32.0037621,13.3333 C32.0037621,14.0697 32.6006621,14.6666 33.3370621,14.6666 C34.0734621,14.6666 34.6703621,14.0697 34.6703621,13.3333 L34.6703621,10.6666 L41.3370621,10.6666 C42.0734621,10.6666 42.6703621,11.2636 42.6703621,12 L42.6703621,41.3333 C42.6703621,42.0697 42.0734621,42.6666 41.3370621,42.6666 L6.67041211,42.6666 C5.93403211,42.6666 5.33707211,42.0697 5.33707211,41.3333 L5.33707211,12 C5.33707211,11.2636 5.93403211,10.6666 6.67041211,10.6666 L13.3370621,10.6666 L13.3370621,13.3333 C13.3370621,14.0697 13.9340621,14.6666 14.6703621,14.6666 C15.4067621,14.6666 16.0037621,14.0697 16.0037621,13.3333 L16.0037621,10.6666 L32.0037621,10.6666 L32.0037621,13.3333 Z\"\/><\/g><\/svg> Publisher\t\t\t\t\t\t\t\t<\/a>\t\t\t\t\t\t\t<\/h3>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"product__buttons\">\t\t\t\t<a class=\"product__button button button--tertiary button--large button--with-icon\" 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0 .297-.05.592-.147.886a5.58 5.58 0 0 1-.37.857l-.001.002c-.15.274-.32.549-.506.822-.175.26-.35.516-.525.768a8.71 8.71 0 0 1-.632.831c-.182.216-.407.34-.67.34a1.01 1.01 0 0 1-.548-.14l-.007-.005a.548.548 0 0 1-.254-.457c0-.083.005-.17.015-.26a.67.67 0 0 1 .133-.321c.105-.209.256-.455.448-.739l.002-.003c.2-.283.402-.58.603-.888.199-.305.37-.608.513-.911.14-.295.204-.554.204-.782 0-.377-.138-.638-.404-.811l-.004-.003c-.272-.19-.682-.296-1.253-.296-.293 0-.514.032-.671.09l-.007.003V5.01a1.155 1.155 0 0 0-.392.204c-.101.092-.183.186-.247.282-.064.108-.128.21-.192.31a1.021 1.021 0 0 1-.298.304l-.003.001a.859.859 0 0 1-.466.117c-.245 0-.47-.052-.604-.215l-.004-.005.139-.106-.139.105a.863.863 0 0 1-.16-.533c.001-.423.176-.808.504-1.153.1-.108.221-.218.363-.33l.004-.005c.157-.116.338-.223.54-.319.215-.107.46-.19.735-.25v-.001a3.98 3.98 0 0 1 .967-.105Z\" fill=\"#fff\" stroke=\"#fff\" stroke-width=\".348\"><\/path><\/svg><\/a>\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t<a class=\"product__button button 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20.5023,31.3795 20.9341,32.1342 C21.6366,33.386 22.6674,34.4224 23.9153,35.1318 C25.8018,36.2148 28.0401,36.5074 30.1416,35.9458 C32.2431,35.3841 34.0371,34.0139 35.1318,32.1342 C35.558,31.3891 36.171,30.7679 36.9104,30.3318 C37.6497,29.8957 38.4899,29.6597 39.3482,29.6471 L47.7647,29.6471 C49.9488,29.6471 52.0435,30.5147 53.5879,32.0592 C55.1324,33.6036 56,35.6983 56,37.8824 L56,47.7647 C56,49.9489 55.1324,52.0436 53.5879,53.588 C52.0435,55.1324 49.9488,56 47.7647,56 Z\"\/><path class=\"colorize\" fill=\"#11723C\" d=\"M4.7436,34.3906 C5.66936,33.4637 6.92533,32.9423 8.23537,32.9411859 L16.6518,32.9411859 C16.9421,32.94 17.2274,33.0156 17.4791,33.1602 C17.7307,33.3048 17.9397,33.5134 18.0848,33.7647 C19.0737,35.5216 20.5192,36.9785 22.2683,37.9812 C24.016,39.0078 26.0061,39.5491 28.033,39.5491 C30.0599,39.5491 32.0501,39.0078 33.7977,37.9812 C35.5105,36.9645 36.9206,35.5089 37.8824,33.7647 C38.0275,33.5134 38.2365,33.3048 38.4881,33.1602 C38.7398,33.0156 39.0251,32.94 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width=\"384\" height=\"369\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2024\/06\/logo-tierschutz-austria.svg\" class=\"logos__image image-element\" alt=\"\" \/><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"logos__item\"><a href=\"https:\/\/swat.io\/de\/success-stories\/der-standard\/\" class=\"logos__link\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"44\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2020\/10\/DER_STANDARD_schwarz-300x44.png\" class=\"logos__image image-element\" alt=\"\" srcset=\"https:\/\/swat.io\/wp-content\/uploads\/2020\/10\/DER_STANDARD_schwarz-300x44.png 300w, https:\/\/swat.io\/wp-content\/uploads\/2020\/10\/DER_STANDARD_schwarz-750x109.png 750w, https:\/\/swat.io\/wp-content\/uploads\/2020\/10\/DER_STANDARD_schwarz-1080x157.png 1080w, https:\/\/swat.io\/wp-content\/uploads\/2020\/10\/DER_STANDARD_schwarz-640x93.png 640w, https:\/\/swat.io\/wp-content\/uploads\/2020\/10\/DER_STANDARD_schwarz.png 1163w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"logos__item\"><img loading=\"lazy\" decoding=\"async\" width=\"49\" height=\"15\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2019\/05\/chip-logo-schwarz.svg\" class=\"logos__image image-element\" alt=\"CHIP Logo schwarz\" \/><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"logos__item\"><img loading=\"lazy\" decoding=\"async\" width=\"74\" height=\"13\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2019\/05\/ard-logo-schwarz.svg\" class=\"logos__image image-element\" alt=\"ARD Logo schwarz\" \/><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"logos__item\"><a href=\"https:\/\/swat.io\/de\/success-stories\/oesterreichisches-rotes-kreuz\/\" class=\"logos__link\"><img loading=\"lazy\" decoding=\"async\" width=\"46\" height=\"34\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2019\/05\/rotes-kreuz-logo-schwarz.svg\" class=\"logos__image image-element\" alt=\"Rotes Kreuz Logo schwarz\" \/><\/a><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"logos__item\"><img loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"25\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2019\/05\/avm-logo-schwarz.svg\" class=\"logos__image image-element\" alt=\"AVM Logo schwarz\" \/><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"logos__item\"><img loading=\"lazy\" decoding=\"async\" width=\"31\" height=\"26\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2019\/05\/oe3-logo-schwarz.svg\" class=\"logos__image image-element\" alt=\"OE3 Logo schwarz\" \/><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"logos__item\"><img loading=\"lazy\" decoding=\"async\" width=\"47\" height=\"14\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2019\/05\/puls4-logo-schwarz.svg\" class=\"logos__image image-element\" alt=\"Puls4 Logo schwarz\" \/><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"logos__item\"><img loading=\"lazy\" decoding=\"async\" width=\"49\" height=\"13\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2019\/05\/burda-logo-schwarz.svg\" class=\"logos__image image-element\" alt=\"Burda Logo schwarz\" \/><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"logos__item\"><img loading=\"lazy\" decoding=\"async\" width=\"46\" height=\"20\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2019\/05\/orf-logo-schwarz.svg\" class=\"logos__image image-element\" alt=\"ORF Logo schwarz\" \/><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"logos__item\"><img loading=\"lazy\" decoding=\"async\" width=\"237\" height=\"212\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2019\/05\/renault-logo-schwarz.svg\" class=\"logos__image image-element\" alt=\"Renault Logo schwarz\" \/><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"color--green-light testimonial--image-right color--default margin-default testimonial\" data-e-type=\"widget\">\n\t\t\t\t<div class=\"testimonial__container inner inner--narrow \">\n\t\t\t<div class=\"testimonial__body has-image\">\n\t\t\t\t<div class=\"testimonial__content\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"testimonial__ref ref\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"219\" height=\"40\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2020\/04\/salzburgag-logo.svg\" class=\"ref__image image-element\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"ref__name text-small\">\n\t\t\t\t\t\t\tSarah Haider, Salzburg AG\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"testimonial__header\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"testimonial__text text-large\">\n\t\t\t\t\t\t\t\"Swat.io macht unser WhatsApp Kundenservice \u00fcbersichtlicher und besser nachvollziehbar. Nur so kann das Projekt sinnvoll umgesetzt werden, da das Arbeiten im Team ansonsten kaum m\u00f6glich w\u00e4re. Durch die perfekte Struktur sparen wir au\u00dferdem einiges an Zeit. Uns hat zus\u00e4tzlich \u00fcberzeugt, dass das Arbeiten mit Swat.io wirklich instinktiv und einfach ist. Innerhalb k\u00fcrzester Zeit k\u00f6nnen neue Teammitglieder damit umgehen. Swat.io ist f\u00fcr alle empfehlenswert, die einen Social Media Kanal im Team betreuen.\"\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"testimonial__buttons\">\t\t\t\t\t\t\t<a class=\"testimonial__button button button--primary button--large \" href=\"https:\/\/swat.io\/de\/erfolgsgeschichten\/salzburg-ag\/\" >Jetzt die ganze Erfolgsgeschichte lesen<\/a>\t\t\t\t\t\t\t\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"testimonial__cover\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"719\" src=\"https:\/\/swat.io\/wp-content\/uploads\/2020\/04\/Salzburg-AG-WhatsApp-1080x719.jpg\" class=\"testimonial__image image-element\" alt=\"Salzburg AG WhatsApp\" srcset=\"https:\/\/swat.io\/wp-content\/uploads\/2020\/04\/Salzburg-AG-WhatsApp-1080x719.jpg 1080w, https:\/\/swat.io\/wp-content\/uploads\/2020\/04\/Salzburg-AG-WhatsApp-750x499.jpg 750w, https:\/\/swat.io\/wp-content\/uploads\/2020\/04\/Salzburg-AG-WhatsApp-1536x1023.jpg 1536w, https:\/\/swat.io\/wp-content\/uploads\/2020\/04\/Salzburg-AG-WhatsApp-2048x1363.jpg 2048w, https:\/\/swat.io\/wp-content\/uploads\/2020\/04\/Salzburg-AG-WhatsApp-640x426.jpg 640w, https:\/\/swat.io\/wp-content\/uploads\/2020\/04\/Salzburg-AG-WhatsApp-300x200.jpg 300w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"color--green cta--boxed margin-default cta\" data-e-type=\"widget\">\n\t\t\t\t<div class=\"cta__container inner  inner--sticker\">\n\t\t\t<div class=\"cta__body\">\n\t\t\t\t\t\t\t\t<h2 class=\"cta__title headline can-mark\">Ein Social Media Management Tool, das funktioniert.<\/h2>\t\t\t\t<div class=\"cta__content\">\n\t\t\t\t\t\t\t\t<div class=\"cta__text text-rich text-large\">\n\t\t\t\t\tPerfekter \u00dcberblick, schnellere Antwortzeiten und optimale Prozesse. Starte jetzt mit Swat.io Inbox im Social Customer Service durch!\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"cta__buttons\">\t\t\t\t\t\t\t<a class=\"cta__button button button--primary button--large \" href=\"https:\/\/swat.io\/de\/preise\/?product=inbox\" >Jetzt kostenlos testen<\/a>\t\t\t\t\t\t\t\n\t\t<\/div>\t\t\t\t\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\t<span class=\"sticker sticker--sticker sticker--position sticker--sw sticker--emoji sticker--no sticker--blue\"  aria-hidden=\"true\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/swat.io\/wp-content\/themes\/swatio\/img\/emoji\/animated\/direct_hit.gif\" alt=\"Emoji\" loading=\"lazy\" height=\"128\" width=\"128\" class=\"emoji-animated\">\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<span class=\"sticker sticker--sticker sticker--position sticker--ne sticker--text sticker--1 sticker--hexagon sticker--blue\" style=\"--x: 15px; --r: 5deg\" aria-hidden=\"true\">\n\t\t\t\t\t\t\tTeamwork made easy\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"cta__container inner\">\n\t\t\t<ul class=\"cta__icons\">\t\t\t\t\t\t\t<li class=\"icon-list__item cta__icon text-small\"><svg version=\"1.1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 24 24\" style=\"enable-background:new 0 0 24 24;\" space=\"preserve\" class=\"icon icon-list__icon svg\" width=\"24\" height=\"24\" role=\"img\" aria-hidden=\"true\">\n<title>flash<\/title>\n<g>\n\t<path d=\"M5.5,23.997c-0.15,0-0.295-0.044-0.42-0.129c-0.297-0.201-0.411-0.587-0.269-0.917l4.052-9.454L5.9,13.497   c-0.402,0-0.776-0.155-1.059-0.435C4.557,12.78,4.4,12.404,4.398,12.003c-0.001-0.208,0.041-0.411,0.124-0.602L9.113,0.9   C9.351,0.353,9.891,0,10.487,0h7.7c0.401,0,0.778,0.156,1.061,0.44c0.283,0.284,0.439,0.661,0.439,1.061   c0,0.339-0.117,0.672-0.33,0.938L15.307,7.5l3.383,0c0.827,0,1.5,0.673,1.5,1.499c0,0.402-0.156,0.779-0.441,1.063L6.03,23.777   C5.889,23.919,5.7,23.997,5.5,23.997z M8.863,11.997c0.205,0.001,0.402,0.041,0.589,0.121c0.368,0.157,0.653,0.449,0.803,0.821   c0.149,0.372,0.145,0.78-0.013,1.149l-2.519,5.877L18.69,9l-3.382,0c-0.339,0-0.672-0.117-0.936-0.328   c-0.646-0.516-0.752-1.461-0.236-2.108L18.187,1.5l-7.699,0L5.897,12L8.863,11.997z\"><\/path>\n<\/g>\n<\/svg><span class=\"icon-list__text\">21 Tage kostenfrei testen<\/span><\/li>\n\t\t\t\t\t\t\t<li class=\"icon-list__item cta__icon text-small\"><svg version=\"1.1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 24 24\" style=\"enable-background:new 0 0 24 24;\" space=\"preserve\" class=\"icon icon-list__icon svg\" width=\"24\" height=\"24\" role=\"img\" aria-hidden=\"true\">\n<title>content-paper-edit<\/title>\n<g>\n\t<path d=\"M11.246,24c-0.2,0-0.389-0.078-0.53-0.22c-0.178-0.177-0.255-0.431-0.205-0.677l0.75-3.75   c0.029-0.146,0.1-0.279,0.205-0.384l7.631-7.63c0.54-0.541,1.26-0.839,2.026-0.839c0.764,0,1.483,0.297,2.022,0.835   c0.545,0.546,0.846,1.27,0.847,2.037c0.001,0.767-0.297,1.487-0.839,2.027l-7.627,7.629c-0.105,0.105-0.238,0.177-0.384,0.205   l-3.749,0.75C11.344,23.995,11.295,24,11.246,24z M12.202,22.294l2.424-0.485l7.467-7.469c0.533-0.532,0.535-1.399,0.003-1.932   c-0.012-0.011-0.026-0.025-0.03-0.03c-0.241-0.24-0.579-0.379-0.941-0.379c-0.366,0-0.71,0.142-0.968,0.401l-7.471,7.47   L12.202,22.294z\"><\/path>\n\t<path d=\"M2.242,21c-1.241,0-2.25-1.009-2.25-2.25V2.25c0-1.241,1.009-2.25,2.25-2.25h15c1.241,0,2.25,1.009,2.25,2.25V9   c0,0.414-0.336,0.75-0.75,0.75s-0.75-0.336-0.75-0.75V2.25c0-0.414-0.336-0.75-0.75-0.75h-15c-0.414,0-0.75,0.336-0.75,0.75v16.5   c0,0.414,0.336,0.75,0.75,0.75h6c0.414,0,0.75,0.336,0.75,0.75S8.655,21,8.242,21H2.242z\"><\/path>\n\t<path d=\"M8.242,6c-0.414,0-0.75-0.336-0.75-0.75S7.828,4.5,8.242,4.5h6c0.414,0,0.75,0.336,0.75,0.75S14.655,6,14.242,6H8.242z\"><\/path>\n\t<path d=\"M5.242,10.5c-0.414,0-0.75-0.336-0.75-0.75S4.828,9,5.242,9h9c0.414,0,0.75,0.336,0.75,0.75s-0.336,0.75-0.75,0.75H5.242z\"><\/path>\n\t<path d=\"M5.242,15c-0.414,0-0.75-0.336-0.75-0.75s0.336-0.75,0.75-0.75h7.5c0.414,0,0.75,0.336,0.75,0.75S13.155,15,12.742,15   H5.242z\"><\/path>\n<\/g>\n<\/svg><span class=\"icon-list__text\">Keine Kreditkarte erforderlich<\/span><\/li>\n\t\t\t\t\t\t\t<li class=\"icon-list__item cta__icon text-small\"><svg enable-background=\"new 0 0 24 24\" viewBox=\"0 0 24 24\" class=\"icon icon-list__icon svg\" width=\"24\" height=\"24\" role=\"img\" aria-hidden=\"true\"><path d=\"m12.755 16.504c-.2 0-.389-.078-.53-.22-.292-.292-.292-.768 0-1.061l2.47-2.47h-13.94c-.414 0-.75-.336-.75-.75s.336-.75.75-.75h13.939l-2.47-2.47c-.142-.141-.22-.33-.22-.53s.078-.389.22-.53c.141-.142.33-.22.53-.22s.389.078.53.22l3.75 3.75c.07.07.125.152.163.245.003.008.007.017.01.026.031.081.047.17.047.259 0 .087-.016.174-.047.258-.002.006-.004.011-.006.016-.042.104-.098.186-.168.257l-3.749 3.749c-.14.143-.329.221-.529.221z\"><\/path><path d=\"m12.769 23.253c-4.285 0-8.262-2.483-10.132-6.325-.088-.18-.1-.383-.035-.573s.201-.342.381-.43c.104-.05.214-.075.328-.075.29 0 .548.162.675.422 1.14 2.342 3.123 4.099 5.585 4.949 1.036.358 2.109.539 3.189.539 1.479 0 2.912-.333 4.26-.989 2.342-1.14 4.099-3.123 4.949-5.585s.69-5.107-.45-7.449c-1.621-3.33-5.068-5.482-8.783-5.482-1.481 0-2.912.331-4.251.983-1.86.905-3.359 2.349-4.333 4.173-.131.245-.384.397-.662.397-.122 0-.244-.031-.353-.088-.365-.195-.503-.65-.309-1.015 1.125-2.106 2.853-3.771 5-4.816 1.546-.753 3.197-1.134 4.907-1.134 4.285 0 8.262 2.483 10.132 6.326 1.315 2.702 1.5 5.754.519 8.595-.98 2.841-3.009 5.129-5.71 6.444-1.546.752-3.196 1.133-4.907 1.133z\"><\/path><\/svg><span class=\"icon-list__text\">Keine automatische Verl\u00e4ngerung<\/span><\/li>\n\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Tool f\u00fcr Social Customer Service Schnellere Reaktionszeit, weniger Stress Beantworte Tickets als Customer Service Agent schneller und behalte den perfekten\u2026<\/p>\n","protected":false},"author":43,"featured_media":32380,"parent":9714,"menu_order":402,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["entry","entry--page"],"_links":{"self":[{"href":"https:\/\/swat.io\/de\/wp-json\/wp\/v2\/pages\/9723","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/swat.io\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/swat.io\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/swat.io\/de\/wp-json\/wp\/v2\/users\/43"}],"replies":[{"embeddable":true,"href":"https:\/\/swat.io\/de\/wp-json\/wp\/v2\/comments?post=9723"}],"version-history":[{"count":69,"href":"https:\/\/swat.io\/de\/wp-json\/wp\/v2\/pages\/9723\/revisions"}],"predecessor-version":[{"id":56091,"href":"https:\/\/swat.io\/de\/wp-json\/wp\/v2\/pages\/9723\/revisions\/56091"}],"up":[{"embeddable":true,"href":"https:\/\/swat.io\/de\/wp-json\/wp\/v2\/pages\/9714"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/swat.io\/de\/wp-json\/wp\/v2\/media\/32380"}],"wp:attachment":[{"href":"https:\/\/swat.io\/de\/wp-json\/wp\/v2\/media?parent=9723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}