CEOs: 5 Reasons to Consider Social Media in Inbound Marketing
Almost a decade ago, inbound marketing was a new industry buzzword, otherwise known as “permission marketing”, as American author and […]
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Funny Customer Service Queries
Each customer service query is unique and should be dealt with accordingly. Dealing with customers can be really tricky. First […]
It’s Showtime! Manage your Channels on YouTube
Community Management for YouTube Channels Building a tool that’s helping you to provide great customer service & community management is […]
March & April’s Best Social Media Management Tips
March and April were two very interesting and engaging months in terms of social media. The main focus was on […]
The Top Social Video Platforms for Businesses
Video is increasingly becoming one of the most powerful online tools for businesses, especially when it’s coupled with social media […]
The Complete Guide to Swat.io Analytics
With the new Analytics we’ve done our best to keep the good parts of our current reports, while adding a ton […]
The Best Social Media Posts on April Fools’ Day 2015
What social media posts did brands have in store for April Fools’ Day? During this year’s April Fools’ Day, social […]
A Brief History of Customer Support
Customer Support. Have You Ever Wondered Where it All Began? Image Source: Pixabay Everything began with trade, which was figured […]
Top 7 Funny Brand Interactions on Social Media
Humour is an essential component in brands’ interactions on social media. Image Source: matteroffactsblog Nowadays, it’s very important for brands […]
10 Social Customer Service Tips
Providing effective customer services is one of the most challenging tasks for companies, especially with the rise of the internet. […]
February’s Best Social Media Management Tips
February was a very interesting month in terms of social media. In the first half, companies put all their efforts […]