Social Media Management for Instagram

Swat.io Networks Instagram

Instagram is an integral part of the world of social media and offers great opportunities for marketing teams. With Swat.io you can plan, schedule and publish your Instagram posts, and perfectly align them with your overall content strategy. We support you with every feature that is available to us as an official Instagram Marketing Partner.

Our clear content calendar gives you the perfect overview of all scheduled and published posts. Plan your content on Instagram and other channels and collaborate with your team. Easily assign, tag, reschedule and approve posts in just a few clicks. Perfectly handle incoming comments and customer requests using the central ticket inbox. Never lose track of anything in community management with the integrated activity log and the easy assignment of tickets. Analytics keep you up-to-date on everything that happens regarding your posts and community, as well as your team members’ performance, and delivers the most important metrics at a glance!

Forget about those constant post reminders for a major social media channel like Instagram and start using the full power of direct publishing with this social media management tool for Instagram. At Swat.io, we offer you even more amazing features. Integrate social media monitoring, analytics and automated task execution into your Social Media Management tool box and rely on (rumor has it) the world’s best support team to help you in achieving your goals. Learn more about how to make your work easier and even better with our social media tool for Instagram, and schedule your personal demo now!

Your Instagram Management: What you’re missing out on right now, and how Swat.io will fill that void

  • ✏ Planning and scheduling posts in collaboration with your team
  • 📷 Creating Photo and Video posts with captions
  • 📍 Adding a location to your posts
  • 📫 Efficient Community Management with a single ticket inbox
  • 👭 Tried and tested workflows for perfect team collaboration
  • 🏎 Directly posting to Instagram without logging on to the platform
  • 📊 Reach Analytics for Instagram Business Accounts

Your next Social Media love story

Features you will love for managing your Instagram page

🦙

Agile editorial planning for your visual content

Plan your content in a clear and agile editorial calendar. With Swat.io you can plan and directly publish content on Instagram and every other major social media channel. Use content planning channels for Pinterest, Snapchat, Tumblr, Vimeo, Xing, Newsletters and any of your other channels to coordinate your overall communication strategy.
🕺

Reliable approval processes and social media communication

Working in a team requires special structures and possibilities. Reliable workflows and integrated approval processes ensure internal feedback loops in the social media content planning phase. All changes and internal comments for suggested posts are saved in the post’s activity log and can be viewed and traced at any time.
💁‍♀️

Great community management with a single inbox

Swat.io’s ticket inbox enables fast response times and the efficient assignment of tickets to the team member who’s in charge. Receive emails or in-app notifications with updates for tickets and follow all actions consistently. Never miss out on promising conversations by monitoring product and brand mentions.
🤖

Declutter your ticket inbox by automating tasks

Automated actions are triggered by all different kinds of content. You can automatically add tags, assign tickets, mark comments or tickets as read, set the mood for a comment or star tickets on all channels and monitoring keywords. Automate as much as possible and free yourself from repetitive tasks!
🏅

Identifying brand ambassadors

With the sentiment analysis and the statistics by person, you can see which users react positively and negatively towards your brand or your products. Find out who your true brand ambassadors are and identify internet trolls. Use tags and internal comments to mark people you don’t want to forget.
📊

All important social media statistics at a glance

By taking a look at the most important performance metrics of your social media channels you will get a quick overview of the most relevant information about your community, content, individually set tags, tickets and team members. With this information you can measure and assess the success of your social media strategy. Of course, all collected data can be exported for further use and editing.
🧚‍♂️

Support to swoon over, always by your side

If you have a great idea for a new feature, feel lost with something or are unable to find a specific feature, our support team is happy to help you. Genuinely nice people with lots of know-how are responding within a few minutes on average. Needless to say, we are treating everyone equally, with care and professionalism, no matter if you are already our customer, or just getting to know us.
🙊

Put your data in trusted hands

You care about your data? So do we, which is why we are storing your data in two redundant data centers in Vienna, Austria operated by our ISO/IEC 20000-1 certified IT partner. In addition, certain data is stored via Amazon Web Services in a data center in Frankfurt, Germany. We adhere to several self-regulatory frameworks, including the GDPR, and review our compliance regularly.

The very best of our customer Success Stories

SPiNNWERK

“We call our community managers Fanlovers - simply because it requires a healthy dose of love for the community to do a good job! To service those 1.5 million fans of our customers in Germany, Austria and Switzerland not only with love, but in a fast, reliable and efficent way, a professional tool is absolutely essential! With Swat.io we found a convenient, user friendly solution with good customer support.”

More info

Drei

“With a rapidly growing Facebook community, we were challenged in finding a suitable Social Media [Management] Tool that allows us to provide professional customer service in every way [possible]. Today we're handling all customer requests through Facebook, Twitter, Google+ and Instagram with Swat.io. Even with several departements, locations and channels involved, Swat.io allows us to react quickly and keep track of all conversations. Day by day, we prove that great customer support in Social Media is possible – thanks for the great cooperation!”

More info

Hitradio Ö3

“We are very proud to have an highly active and engaged community. Very often we receive hundreds, sometimes even thousands of comments to our posts. On top of that our customer care team has to handle several hundred requests for songs and other types of posts on our facebook wall daily. All of those community reactions are coordinated in Swat.io with the right people internally. And as you can imagine it is more than crucial for us to always react quickly while still track all steps taken.”

More info

Burda

“At Burda Intermedia Publishing our team has been successfully using Swat.io to manage more than 40 social media channels for BUNTE, ELLE, InStyle and other magazines for the past year. The custom integration with our editorial CMS allows us to publish hundreds of posts every day in an efficient and steady way. Swat.io ensures smooth collaboration between all the people involved in the posting process. As our social media unit acts as an interface between many other departments, the ticketing feature is a perfect tool to guarantee the efficient customer service we want to provide on our social channels. A huge plus: Swat.io's 24-hour-customer service: The team can be contacted anytime and immediately takes care of any problems we might encounter.”

More info

ambuzzador

“Our agencies' experience in managing social communities and blogs for more than 40 national and international brands, contributed to the development of Swat.io in an essential way. Thanks to our custom version of Swat.io, we have the unique ability to keep track of planning, community management and performance-measurement of all the brands in a structured way - at any time. Covering the whole complete workflow, Swat.io is crucial for keeping the approval- and service-process transparent and efficient.”

More info

Austrian Red Cross

“At the Austrian Red Cross we are focusing on a combined national and regional strategy for Social Media. We have several channels addressing the local regional communities directly and some channels targeting people on national level. By connecting those channels in Swat.io we are not only able to interchange knowledge between the teams, but also able to react swiftly in case of larger emergencies or disasters – like the floods in 2013.”

More info

stern TV

“Facebook is an important channel to stay in close contact with our audience. Our posts sometimes receive thousands of comments, and during our first year after setting up the page, we've received more than 10,000 private messages. Our viewers have very unique & individual concerns. Swat.io enables us to keep track of all messages and ensure that all requests are answered by the right member of our team.”

More info

AVM

“We've been successfully using Monitoring in Swat.io since the early beta days. Set up of search queries was easy with the help of Swat.io's customer support team. We can now track mentions of our product- and brandnames in the same inbox we're already using for managing our own social media channels! We even were able to run our hashtag contest #fritz2go with Swat.io!”

More info
  • Publicis Logo schwarz
  • NRD Logo schwarz
  • Hornbach Logo schwarz
  • DPD Logo schwarz
  • SternTV Logo schwarz
  • Focus Online Logo schwarz
  • ZDF Logo schwarz
  • Raiffeisen Logo schwarz
  • OEBB Logo schwarz
  • Der Standard Logo schwarz
  • Siemens Logo schwarz
  • CHIP Logo schwarz
  • ARD Logo schwarz
  • Rotes Kreuz Logo schwarz
  • AVM Logo schwarz
  • OE3 Logo schwarz
  • RTL Logo schwarz
  • Puls4 Logo schwarz
  • Vier Pfoten Logo schwarz
  • Burda Logo schwarz
  • Drei Logo schwarz
  • ORF Logo schwarz
  • Renault Logo schwarz

Feature by Feature

  • 🕶 Definition of post visibility to distinguish between published and unpublished contributions (dark posts)
  • 🌈 Supported Channels: Facebook, Twitter, Instagram, YouTube, LinkedIn
  • 🗺 Reviews for Google My Business Locations in the Ticket Inbox
  • 👁 Dashboard with all customers and projects at a glance (multi-client capability)
  • 🌖 Evaluation on time / channel and day level, private and public messages
  • 🏎 Immediate publication or scheduling of contributions
  • 😎 Inbox ticket for posts where my page was mentioned in the comments
  • 💻 Own Swat.io API to connect to custom systems
  • 💬 Definable response templates for frequent answers with greeting formula, name and text
  • ✨ New calendar (better performance, Duplicate Posts, Tag Posts, Post Workflows, Date Picker, Views, Jump to Day, ...)
  • 📩 Export function for content calendars as XLSX or PDF
  • 💐 Clear colour coding of planned, approved, unpublished and published posts
  • 📝 Full text search for posts and tickets
  • 💆‍♀️ Great support: Live support directly in your account, your questions answered within minutes
  • 👤 Tagging of individual posts with user-defined tags for priority levels for Support and statistical evaluation
  • 🚶‍♂️ Show activity index and interactions of individual users with social media channels
  • 🦅 Use of all available real-time APIs for prompt response to postings and messages.
  • 🔥 Push messages in the tool and via email incl. setting options for which user should be notified when
  • 🐧 Collaboration and internal comments on the exchange of information
  • 🔭 Monitoring Web Results via the Ticket Inbox
© 2019, Swat.io. All rights reserved. Made with ❤ in Vienna.
Social Media Experts use Swat.io in this very Moment
>