#Social Customer Service

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Funny Customer Service Queries

Each customer service query is unique and should be dealt with accordingly. Dealing with customers can be really tricky. First of all, each customer is a unique individual, with specific […]

10 Social Customer Service Tips

Providing effective customer services is one of the most challenging tasks for companies, especially with the rise of the internet. Everything is there for everybody to see. If brands fail […]
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Fast Foods, Fast Replies – Managing Social Media for Effective Customer Support

Fast food chains are huge companies with thousands, even millions of customers. This means that, every minute, they are dealing with the challenge of providing immediate responses to their clients’ questions and complaints. Are they good at using social media to provide an efficient customer support? Some are doing a great job, whereas others have still a long way to go.
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