Senior Technical Product Manager [f/m/x] (from 35 h/week to full-time)| SaaS | Remote within the EU possible

Swat.io is a Software-as-a-Service product that supports marketers in Social Media Publishing and Community Management. We are proud to be an independent, self-financed, product-led company, focused on building a product that users actually love. We follow a self-service-first approach and intentionally avoid aggressive sales tactics, putting user experience and value at the center of everything we do.

We’re a small, dynamic, and at the same time stable company with more than 15 years of bootstrapped success. Things move fast here, and good ideas don’t get stuck in meetings. They get heard and turned into action. Around 50 people from different backgrounds work together in a lean, agile way, with a lot of trust and personal responsibility.

You’ll join our Product Team and will be working side-by-side with experienced UX/UI designers and another Senior Product Manager. You have a strong user-first mindset and are always asking why before jumping into what. You are also comfortable reading API docs, reasoning about data schemas, and debating technical trade‑offs with our Engineering Team. You’re quick to adapt and adjust, confident in making decisions without all the answers, and driven by impact rather than process for the sake of it. 

You’ll play a key role in ensuring our product continues to excel by understanding user needs, bringing a strong understanding of how to shape meaningful AI functionality, and collaborating with our developers to build valuable features. 

Who you are not:

You’ll bring direction, structure, and focus. Your job is to turn ideas into real things, fully leading cross-functional projects from start to finish and making sure nothing gets stuck in endless discussions. You’ll also translate requirements of modern AI user flows into actionable work that uses technology to create real value for our end users. You’ll keep everyone aligned and moving forward, ensuring we build what truly matters. Our Head of Product combines a strong engineering background with strategic product thinking, driving our product vision. He relies on strong PO/PMs like you to drive and execute the product vision.

 That will also include:

• Supporting the team in planning and prioritizing work that aligns with strategy and reality. 

• Clarifying API needs and applying it to modern concepts like MCP servers.

• Translating complex requirements into clear specs that make sense to everyone. 

• Balancing long-term roadmap goals with short-term opportunities, reacting to unexpected changes (like API changes or emerging Social Media platforms)

• Working across a broad product scope, from publisher to inbox and beyond, while dealing with platform limitations and finding the right trade-offs

• Pairing with designers early on to explore problems and define solid solutions

• Collaborating closely with skilled and opinionated developers who value thoughtful input, to enable the development of value-adding features.

• Making sure Sales and Marketing have what they need to talk to customers and win them over. You can provide technically accurate messaging about limitations, supported integrations, and known edge cases.

We expect you to:

• Actively shape how we work by bringing in ideas to improve collaboration, prioritization, and focus right from the beginning

• Take full ownership of major product initiatives, lead them from discovery to delivery, and ship meaningful projects within your first few months

• Make data-informed decisions: monitoring feature adoption and trends, challenging assumptions, deriving improvement potentials, and always asking "why" before we build. Make data‑ and architecture‑informed decisions, validating assumptions with logs, metrics, and experiment results.

We define ready as 

• You have at least 5+ years of experience as a Product Manager or a Product Owner of SaaS products and successfully owned and delivered complex product initiatives end-to-end

• You can read and reason about API docs, OAuth flows, webhooks, pagination, and rate limiting.

• You have used tools like Amplitude, Mixpanel or Posthog before and understand how collected data can be used to validate a feature

• You’ve worked on building AI-powered product features and understand the full development cycle from selecting the right models and designing prompts to delivering a smooth, valuable experience for users.

• AI is part of your toolbelt in your daily work (analysing data, writing prompts, optimizing how you work). 

• You understand software development processes and how to work with engineers

• You prioritize backlogs, allocate resources, and manage multiple projects without losing focus

• You think in iterations, breaking big ideas into manageable steps, and are pragmatic about what to build and when, focused on purpose over perfection

• You know how to collect and read the data to guide decisions and spot opportunities for improvement or growth.

• You bring fresh, user-first ideas and stay curious about new tools, trends, and competitors.

• You have an opinion and aren’t afraid to speak up, but you are also open to challenge and better arguments.

• You are experienced in working with different stakeholders and navigating shifting requirements. 

• You understand modern product management practices and aren’t afraid to dive into new technologies or unfamiliar problems (think: AI, Social Media platform shifts, unexpected API changes). 

• You're fluent in English and confident in communicating your ideas, decisions, and reasoning across teams.
  
  

Nice-to-haves: 

• German language skills

• Technical understanding/technical background

• Experience with social media platforms and SaaS products

• Certification as Agile Product Owner

Don’t worry if you don't meet all the qualifications. If this opportunity catches your eye and you are passionate about the field of work, we are happy to receive your application. If we both think we are a good match, and team fit is as important to us as a technical fit, we will find a solution and grow together.

• The product team plans everything in Linear, collaborates with designers in Figma, and works in 5-week development cycles, each starting with a kickoff to clarify resources, scope, and what we can realistically accomplish, whether for research or execution. 

• We keep our processes agile with needed fixed points such as weekly team meetings, retrospectives, and ad hoc collaboration via Slack, Google Meet, or Slack Huddles. We are always open to jumping on calls, diving into problems together, and making sure humour is part of the process. Strong GIF game is recommended.

• We enhance productivity with advanced AI features of Raycast Pro, track user feedback in Productboard, and analyze product usage with PostHog to guide decisions and priorities. 

• Bigger projects typically span 2–3 cycles, but we aim to ship a meaningful first iteration within one cycle.

• The entire Swat.io team collaborates on Slack, Linear, Google Meet, Notion, Google Suite, and FigJam.

Product Unit Guiding Principles

Iterate Agilely:

• We prefer small iterations over the waterfall.

• We ship often & early.

• We embrace continuous change.
  
  

Simplicity Wins:

• Simplicity is in our DNA

• No project is too small, but there is definitely a „too big“.

• We value clear and simple design.

• Simplicity also means no technical debt.
  
  

Collaboration First/ one for all, all for one:

• Arguments before ego.

• We are one team that supports each other.

• We are managers of ourselves.
  
  

Data-Driven Excellence:

• Data is a strong argument.

• Challenge the status quo.
  
  

Positive Team Culture:

• We are good & fun people.

• We assume the best intent.

• We give feedback because we care about each other.

• Personal development: An exciting area of responsibility with high autonomy and opportunity to bring your ideas and improvements to shape our product. 

• Annual learning & development budget: You’ll receive €1,000 per year and 4 additional days off for professional or personal development.

• Professional equipment: We’ll equip you with everything you need: MacBook, smartphone, headset, and more.

• Salary: Permanent contract with a gross annual salary starting from EUR 70.000,- for a full-time work-week, depending on your level of experience and demonstrated expertise. Overtime will be compensated as time off. 

• Flexibility: We work with a flexible hours model with no core working hours that allows you to shape your workdays around your needs and those of your team and customers. 

• Remote-friendly model: You can comfortably work full-remote from your country and/or from our Vienna office. Whatever works best for you, as long as you are located in Europe. You can also work abroad from anywhere in the world for up to 3 months per year - just keep time zones in mind.

• Family-friendly: We guarantee your job after parental leave and offer truly flexible working hours and models. Around 40% of our team members are parents, showing how seriously we take work-life balance.

• Team spirit: At Swat.io, we are makers who excel at what we do while caring for each other’s well-being and creating a supportive environment. We have regular team collaboration activities and bi-annual company events that bring all Swaties from around the world together to connect and celebrate in Vienna. If you are located outside of Vienna, we will support your travel costs. 

• Public transport support: If you’re based in Austria, we support you with a yearly public transport ticket (Vienna public transport pass or a portion of the KlimaTicket).

We are proud to have an inclusive workplace environment that will foster your development, no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

• Annoying micro-management

• Office politics

• Lengthy coordination and approval processes

• Monotonous tasks and boring work

• Egos and bullshit before real results

Your contact people are Roman, the direct manager for this role, and Jane, our Talent Partner

1. CV screening

2. Cultural Interview with Jane

3. Technical interview with Roman. We are interested in seeing how your product judgment is informed by an understanding of technical constraints and trade-offs.

4. Assessment Round & Meeting with Johannes, our CEO, Product 

5. Meet the rest of the team

6. Offer & open questions
   
   

Our job posting got your attention – great! We are looking forward to getting to know you better. Show us who you are – we are interested in your personality and how you fit into our team to support our ambitions. 

The preferred starting date is as soon as possible, but we are ready to wait for our perfect candidate 😉

If you have questions about us and our culture, our Team, or our recruiting process, check out our company page: https://swat.io/en/company/ and the FAQ section.

• Matthias: Our UI/UX Designer has been making Swat.io even more stylish for over four years now. When he's not busy solving interesting problems, he loves spending time with his family and cruising through the woods on his bike.

• Roman: Our Head of Product stepped into the role in 2024, bringing in 10+ years of SaaS experience, focused on bringing product, UX, and engineering onto the same page. He’s a proud dad who enjoys coding, cooking, gaming, music, and trying out new board games.

• Eva: our Upper Austrian Senior Product & Business Analyst. After maternity leave, she’s back now, pushing the data side of the product forward.

• Oleg: our Senior Product Manager Growth, making sure onboarding for new users is smooth and fruitful. He’s joining us from Moldova.

• Guillermo: Our UI/UX Designer has been crafting intuitive user experiences for our product from his base in Madrid since 2024. He has a big interest in music composition and would love to hear a live orchestra play some of his music one day.

• Laura: our Upper Austrian Senior Product Manager, Power Woman, who is currently on maternity leave, has been developing our product since 2022, always keeping the needs of our users in mind. She prefers to juggle tasks in "Working from Abroad" mode and even uses her lunch break for trail running training.