Social Media Management for Teams

The Enterprise & Agency Solution for Content Planning, Community Management and Social Customer Service.

3 Steps To Improve Your Social Media Management

1 Plan & Publish Content

A shared calendar - perfect overview for all team members visualizes upcoming posts accross all channels in a shared calendar. Your team schedules, approves and publishes all posts together.

Work as a team

You decide who has access and can collaborate.

Schedule & approve Posts

Plan content for upcoming weeks on all social media channels.

Keep overview

See which posts are planned. Rearrange them whenever needed.

NEW! now allows teams to plan content on all major social networks, including YouTube, Pinterest, Tumblr, LinkedIn, XING, Vimeo and any custom channel! These channel types are "content planning"-only and have no API connection with yet. This may change in the future (based on usage).
2 Work together

An editor to write collaboratively enables your team to discuss, draft and approve each post collaboratively. will automatically track each change.

Discuss and decide

Each post can be discussed by the whole team.

Approve each post

Keep clear workflows and approve all posts before they go live.

Document every step

Every change or discussion is automatically tracked.

3 Never miss a customer request

A complete solution for
social customer service fetches all comments, posts, mentions and direct messages on all major social media channels.
It aggregates everything in one inbox, so that you can work efficiently and involve your customer care team whenever needed.

Discuss & assign

Every activity can be discussed and assigned to the right people.

Never miss a thing

We track any social activity and alert you via email.

Never lose context

We track each action taken so that everybody is always up to date.

Success StoriesWhat people say about

Marlies Brandstetter BIPAMarketing Manager Online

Our Facebook page is one of our largest Social Media channels and one of the largest national Facebook communities in beauty and home care in Austria. With over 100 messages a month, it has become a relevant channel for customer care as well.

Thomas Konzettstern TVAssistant Head of Digital Media

Facebook is an important channel to stay in close contact with our audience. Our posts sometimes receive thousands of comments, and during our first year after setting up the page, we've received more than 10,000 private messages. Our viewers … Mehr have very unique & individual concerns. enables us to keep track of all messages and ensure that all requests are answered by the right member of our team.

Walter Motta JuniorRIOTHead of Global Partnerships

With, we have the most efficient solution in the market for managing and approving social content. Using a simple, unified interface, the tool makes possible to visualize a comprehensive editorial calendar, review posts and gather insights that help drive strategic decisions.

Albert Malli Hitradio Ö3Vice Director

We are very proud to have an highly active and engaged community. Very often we receive hundreds, sometimes even thousands of comments to our posts. On top of that our customer care team has to handle several hundred requests for songs and other types of posts on our facebook wall daily.… Read more All of those community reactions are coordinated in with the right people internally. And as you can imagine it is more than crucial for us to always react quickly while still track all steps taken.

Cathrin MittermeierBurdaSocial Media Manager

At Burda Intermedia Publishing our team has been successfully using to manage more than 40 social media channels for BUNTE, ELLE, InStyle and other magazines for the past year. The custom integration with our editorial CMS allows us to publish hundreds of posts every day in an efficient and steady way. … Read more ensures smooth collaboration between all the people involved in the posting process. As our social media unit acts as an interface between many other departments, the ticketing feature is a perfect tool to guarantee the efficient customer service we want to provide on our social channels. A huge plus:'s 24-hour-customer service: The team can be contacted anytime and immediately takes care of any problems we might encounter.

Kurt StanglDreiSocial Media & PR Manager

With a rapidly growing Facebook community, we were challenged in finding a suitable Social Media [Management] Tool that allows us to provide professional customer service in every way [possible]. Today we're handling all customer requests through Facebook, Twitter, Google+ and Instagram with Even with several departements, … Read more locations and channels involved, allows us to react quickly and keep track of all conversations. Day by day, we prove that great customer support in Social Media is possible – thanks for the great cooperation!

Sabine Hoffmann ambuzzadorCEO & Founder

Our agencies' experience in managing social communities and blogs for more than 40 national and international brands, contributed to the development of in an essential way. Thanks to our custom version of, we have the unique ability to keep track of planning, … Read more community management and performance-measurement of all the brands in a structured way - at any time. Covering the whole complete workflow, is crucial for keeping the approval- and service-process transparent and efficient.

Gerald Czech Austrian Red CrossHead of New Media

At the Austrian Red Cross we are focusing on a combined national and regional strategy for Social Media. We have several channels addressing the local regional communities directly and some channels targeting people on national level. By connecting those channels …  Read more in we are not only able to interchange knowledge between the teams, but also able to react swiftly in case of larger emergencies or disasters – like the floods in 2013.

Partnered up with

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Request a demo Enterprise & agency licenses available too!

Starting at
€250 monthly, flat fee excl. VAT
  • Community Management
  • Customer Service & Ticketing
  • Content Planning & Publishing
  • Analytics & Performance
  • Unlimited Channels
  • Unlimited Posts