Social Media Management for Teams

The Enterprise & Agency Solution for Content Planning,
Community Management and Social Customer Service.

3 steps to improve your social media management:

1 Plan & Publish Content

A shared calendar - perfect overview for all team members

Swat.io visualizes upcoming posts accross all channels in a shared calendar. Your team schedules, approves and publishes all posts together.

Schedule & approve Posts

Plan content for upcoming weeks on all social media channels.

Keep overview

See which posts are planned. Rearrange them whenever needed.

Work as a team

You decide who has access and can collaborate.

NEW! Swat.io now allows teams to plan content on all major social networks, including YouTube, Pinterest, Tumblr, LinkedIn, XING, Vimeo and any custom channel! These channel types are "content planning"-only and have no API connection with Swat.io yet. This may change in the future (based on usage).

2 Work together

An editor to write collaboratively

Swat.io enables your team to discuss, draft and approve each post collaboratively. Swat.io will automatically track each change.

Discuss and decide

Each post can be discussed by the whole team.

Approve each post

Keep clear workflows and approve all posts before they go live.

Document every step

Every change or discussion is automatically tracked.


3 Never miss a customer request

A complete solution for
social customer service

Swat.io fetches all comments, posts, mentions and direct messages on all major social media channels.
It aggregates everything in one inbox, so that you can work efficiently and involve your customer care team whenever needed.

Never miss a thing

We track any social activity and alert you via email.

Discuss & assign

Every activity can be discussed and assigned to the right people.

Never lose context

We track each action taken so that everybody is always up to date.


Success Stories

Marlies Brandstetter, Bipa
Marketing Manager Online

Our Facebook page is one of our largest Social Media channels and one of the largest national Facebook communities in beauty and home care in Austria. With over 100 messages a month, it has become a relevant channel for customer care as well.

Carolyn Künz, LINZ AG
Communication & Marketing

When the LINZ.AG group set up their social media activities in march 2014, Swat.io was our first choice in social media management – not least because of the attractive pricing! Spanning several companies and editorial teams … Read more , social media management at LINZ.AG requires a Tool that safes time in content planning and community management. In that regard, Swat.io is essential and a daily timesaver for us. Another great plus: their great user support!

Walter Motta Junior, RIOT
Head of Global Partnerships

With Swat.io, we have the most efficient solution in the market for managing and approving social content. Using a simple, unified interface, the tool makes possible to visualize a comprehensive editorial calendar, review posts and gather insights that help drive strategic decisions.

Albert Malli, Hitradio Ö3
Vice Director

We are very proud to have an highly active and engaged community. Very often we receive hundreds, sometimes even thousands of comments to our posts. On top of that our customer care team has to handle several hundred requests for songs and other types of posts on our facebook wall daily.… Read more All of those community reactions are coordinated in Swat.io with the right people internally. And as you can imagine it is more than crucial for us to always react quickly while still track all steps taken.

Cathrin Mittermeier, Burda
Social Media Manager

At Burda Intermedia Publishing our team has been successfully using Swat.io to manage more than 40 social media channels for BUNTE, ELLE, InStyle and other magazines for the past year. The custom integration with our editorial CMS allows us to publish hundreds of posts every day in an efficient and steady way. … Read more Swat.io ensures smooth collaboration between all the people involved in the posting process. As our social media unit acts as an interface between many other departments, the ticketing feature is a perfect tool to guarantee the efficient customer service we want to provide on our social channels. A huge plus: Swat.io's 24-hour-customer service: The team can be contacted anytime and immediately takes care of any problems we might encounter.

Florian Konrad Schmitz, CHIP
Team Lead Social Media

CHIP is Germany‘s #1 for tech news with presences on all relevant social networks and a large team of social media managers who provide our community with the latest tech news around the clock. Swat.io is a great tool for content & community management, especially for media brands with a high volume of posts every day. … Read more The Swat.io team is fast, dedicated and is constantly improving the service to make it even better every day.

Sabine Hoffmann, ambuzzador
CEO & Founder

Our agencies' experience in managing social communities and blogs for more than 40 national and international brands, contributed to the development of Swat.io in an essential way. Thanks to our custom version of Swat.io, we have the unique ability to keep track of planning, … Read more community management and performance-measurement of all the brands in a structured way - at any time. Covering the whole complete workflow, Swat.io is crucial for keeping the approval- and service-process transparent and efficient.

Gerald Czech, Austrian Red Cross
Head of New Media

At the Austrian Red Cross we are focusing on a combined national and regional strategy for Social Media. We have several channels addressing the local regional communities directly and some channels targeting people on national level. By connecting those channels …  Read more in Swat.io we are not only able to interchange knowledge between the teams, but also able to react swiftly in case of larger emergencies or disasters – like the floods in 2013.

Pricing

Starting at…

250
monthly, flat fee
excl. VAT

Enterprise & Agency Licenses available!

Are you an agency or do you manage more than one brand? Contact us!

request a demo



Do you have any questions left? We would love to hear from you!

Contact us office@swat.io or call +43 (1)942 48 91