Social Media Management for Teams

The Enterprise & Agency Solution for Content Planning, Community Management and Social Customer Service.

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On Facebook, Twitter, Instagram, YouTube & Google+: Optimize Social Media Management.

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1 Plan & Publish Content

A shared calendar - perfect overview for all team members

Swat.io visualizes upcoming posts accross all channels in a shared calendar. Your team schedules, approves and publishes all social media content together.

A shared calendar - perfect overview for all team members

Work as a team

You decide who has access and can collaborate.

Schedule & approve Posts

Plan content for upcoming weeks on all social media channels.

Keep overview

See which posts are planned. Rearrange whenever needed.

NEW! Swat.io now allows teams to plan content on all major social networks, including Pinterest, Tumblr, LinkedIn, XING, Vimeo and any custom channel! These channel types are "content planning"-only and have no API connection with Swat.io yet. This may change in the future (based on usage).
2 Work together

Create amazing content together with your team

Swat.io enables your team to discuss, draft and approve each post collaboratively. Swat.io will automatically track all changes.

A shared calendar - perfect overview for all team members

Discuss and decide

Each post can be discussed with the whole team.

Approve each post

Keep clear workflows and approve all posts before they go live.

Document every step

Every change or discussion is automatically tracked.

3 Never miss a customer request

A complete solution for
social customer service

Swat.io fetches all comments, posts, mentions and direct messages on all major social media channels. Everything is collected in one inbox, so that you can work efficiently and involve your customer care team whenever needed. Learn more about Social Media Monitoring…

A complete solution for <br> social customer service

Discuss & assign

Every activity can be discussed and assigned to the right person on your team.

Never miss a thing

We track any social activity and alert you via email.

Never lose context

We track each action taken so that everybody is always up to date.

Success StoriesWhat people say about Swat.io

SPiNNWERK Testimonial

Roland Trnik SPiNNWERKManaging Partner

We call our community managers Fanlovers - simply because it requires a healthy dose of love for the community to do a good job! To service those 1.5 million fans of our customers in Germany, Austria and Switzerland not only with love, but in a fast, reliable and efficent way, a professional tool is absolutely essential! … Mehr With Swat.io we found a convenient, user friendly solution with good customer support.

Drei Hutchison Testimonial

Kurt StanglDreiSocial Media & PR Manager

With a rapidly growing Facebook community, we were challenged in finding a suitable Social Media [Management] Tool that allows us to provide professional customer service in every way [possible]. Today we're handling all customer requests through Facebook, Twitter, Google+ and Instagram with Swat.io. Even with several departements, … Read more locations and channels involved, Swat.io allows us to react quickly and keep track of all conversations. Day by day, we prove that great customer support in Social Media is possible – thanks for the great cooperation!

Hitradio Ö3 Testimonial

Albert Malli Hitradio Ö3Vice Director

We are very proud to have an highly active and engaged community. Very often we receive hundreds, sometimes even thousands of comments to our posts. On top of that our customer care team has to handle several hundred requests for songs and other types of posts on our facebook wall daily.… Read more All of those community reactions are coordinated in Swat.io with the right people internally. And as you can imagine it is more than crucial for us to always react quickly while still track all steps taken.

Burda Testimonial

Cathrin MittermeierBurdaSocial Media Manager

At Burda Intermedia Publishing our team has been successfully using Swat.io to manage more than 40 social media channels for BUNTE, ELLE, InStyle and other magazines for the past year. The custom integration with our editorial CMS allows us to publish hundreds of posts every day … Read more in an efficient and steady way. Swat.io ensures smooth collaboration between all the people involved in the posting process. As our social media unit acts as an interface between many other departments, the ticketing feature is a perfect tool to guarantee the efficient customer service we want to provide on our social channels. A huge plus: Swat.io's 24-hour-customer service: The team can be contacted anytime and immediately takes care of any problems we might encounter.

ambuzzador Testimonial

Sabine Hoffmann ambuzzadorCEO & Founder

Our agencies' experience in managing social communities and blogs for more than 40 national and international brands, contributed to the development of Swat.io in an essential way. Thanks to our custom version of Swat.io, we have the unique ability to keep track of planning, … Read more community management and performance-measurement of all the brands in a structured way - at any time. Covering the whole complete workflow, Swat.io is crucial for keeping the approval- and service-process transparent and efficient.

Rotes Kreuz Testimonial

Gerald Czech Austrian Red CrossHead of New Media

At the Austrian Red Cross we are focusing on a combined national and regional strategy for Social Media. We have several channels addressing the local regional communities directly and some channels targeting people on national level. By connecting those channels …  Read more in Swat.io we are not only able to interchange knowledge between the teams, but also able to react swiftly in case of larger emergencies or disasters – like the floods in 2013.

stern TV Testimonial

Thomas Konzettstern TVAssistant Head of Digital Media

Facebook is an important channel to stay in close contact with our audience. Our posts sometimes receive thousands of comments, and during our first year after setting up the page, we've received more than 10,000 private messages. Our viewers … Mehr have very unique & individual concerns. Swat.io enables us to keep track of all messages and ensure that all requests are answered by the right member of our team.

AVM Testimonial

Stefan Blumenthal AVMLead Social Media Support

We've been successfully using Monitoring in Swat.io since the early beta days. Set up of search queries was easy with the help of Swat.io's customer support team. We can now track mentions of our product- and brandnames in the same inbox we're … Read more already using for managing our own social media channels! We even were able to run our hashtag contest #fritz2go with Swat.io!

In Partnership with…

Request a demo Enterprise & agency licenses available!




Starting at
€250 monthly, flat fee excl. VAT
  • Community Management
  • Customer Service & Ticketing
  • Content Planning & Publishing
  • Monitoring & Listening
  • Analytics & Performance
  • Unlimited Channels
  • Unlimited Posts