Successful Social Customer Service in 13 Steps
- How to form the foundation of a solid customer service strategy on social media
- Learn how to handle customer requests on social media
- Benefits of a well-thought-out strategy
- 100% free of charge
Sneak peeks from inside
What is your current customer service strategy? In other words, what channels do you use to reach out to customers, to find out about their problems and answer their questions? Is it email? Or maybe good old telephone? The only way for companies to excel in customer service right now – and in the future – is by extending it to the most relevant social media channels!
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Get an overview of your social media management
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