Blog
The Complete Guide to Facebook and Instagram Advertising for Beginners
The amount of ad formats and adjustment options of Facebook ads is growing at the same speed as their importance. […]
Social Media Tool for Social Media Managers
Keep your work balanced with structured ease and gain more time for creative ideas and new campaigns to achieve your personal and business goals. Conquer your daily challenges with proven workflows and functions in social media management.
Editorial planning for all your social media channels within one calendar
Schedule and publish your posts on all supported channels: Facebook, Twitter, Instagram, YouTube and LinkedIn. You can publish posts at once or schedule them to be automatically published at a set date and time. The calendar gives you a clear overview of your editorial plan with all suggested, scheduled and published posts.
Targeted reach for your social media posts
Optimize the distribution of your Facebook posts according to your target group with Newsfeed targeting and audience restrictions. Target your social media posts by age, gender, language, relationship status, interests, country and many other factors. This makes the creation of a multi-language editorial plan and individual content for different target groups as easy as it gets!
Community management with a single ticket inbox
Capture all comments, posts, mentions and private messages from your social media channels with one tool. Our central inbox allows for fast response times and the efficient fowarding of tickets to the responsible team member. Seamlessly follow all conversations and receive e-mail notifications and updates. Always stay up to date – any type of action in the communication with the customer is documented.
Fast response time for crisis communication on all networks
Rough patches require fast response times. With the reliable community management solution of Swat.io, you will never miss any comments, posts, mentions and private messages on your social media channels. Quickly react to inquiries in crisis communication on all supported networks.
Your next Social Media love story
Take communication further than community management
Always be present when there is a discussion about your brand, your product or industry specific topics anywhere across the web. Monitoring and listening allows you to actively take part in questions, discussions and complaints and use them for your advantage. Communicate with the community and convince potential customers.
Analyse and assess your social media performance
Social media analytics is important to measure the success of your efforts. The analysis and assessment within Swat.io gives you a detailed overview of the numbers and development of your community, such as which content performs best on which channel at which time, how your team is doing in community management and statistics for individual tags.
Support that will make you swoon, always by your side
If you have a great idea for a new feature, feeling lost with something or searching a specific feature and can’t find it, our support team is happy to help you. Friendly people with a smile on their face, who respond within a few minutes on average. Both customers and interested parties get to enjoy the high quality service provided by our Support team.
Put your data in trusted hands
You care about your data? So do we, by storing your data on two redundant data centers in Vienna, Austria operated by our ISO/IEC 20000-1 certified IT partner. In addition, certain data is stored via Amazon Web Services in a data center in Frankfurt, Germany. We adhere to several self-regulatory frameworks including the GDPR and review our compliance regularly.
The very best of our blog & customer Success Stories
Blog
How to Brainstorm and Manage Ideas for your Social Media Content Plan
In this blog post we’re going over 7 of the most effective brainstorming techniques to manage your Social Media Content […]
Blog
15 Creative Social Media Campaigns and What You Can Learn from Them
You are looking for exciting ideas for new social media campaigns? Then get inspired by others. Many of the best […]
Feature by Feature
Ticket watching: posts you didn’t edit yourself can be watched and guided
Automatic notification of advertisers with budget recommendation and duration when a post is published
Individual tagging function of tickets / users for better categorization
Identification of top performer content across all social media channels
Content planning in daily, weekly and monthly view
Re-assignment of reopened tickets to the last user
Great support: Live support directly in your account, your questions answered within minutes
All Facebook functions supported within the ticket inbox: reply, like, hide, block, delete
Inbox ticket for contributions to event posts on Facebook
Upload any file format up to 25MB in the activity log
Export function for content calendars as XLSX or PDF
Change history: history log / activity log for every processed ticket
in Vienna.