Reliable and Efficient Social Media Management

Clear and central calendar

Plan your content efficiently and keep a perfect overview of all posting activity across all your Social Media Channels.

Improve your teamwork

Teamwork makes the dream work! Enjoy our intuitive workflows and see at a glance who is responsible for tasks.

Community management & listening

Take care of your community and never miss out on conversations about your brand or products on the web.

Gain valuable insights

Use our analytics tool to evaluate your performance and customize your data to get campaign or topic related results.

Identify top content

See which content performs best across your channels and constantly learn how to improve your Social Media management.

Social Media management has never been so easy

Swat.io offers a single solution for content planning, community management, and social customer service. Keep a perfect overview of all your social media channels and enjoy our tried and tested workflows for stress-free collaboration with your team. Learn more about our features that will support you in Social Media Management!

Clear editorial planning in one central calendar

Swat.io gives you an overview of your scheduled and published content. Thanks to color marking you will see the status of all posts in the calendar at a glance. Plan and coordinate content with your team and display upcoming posts in a clearly arranged way. Filter the daily, weekly and monthly views by channel and never lose track of any activity.

Immediate publishing or scheduling of social media content

With the shared editorial calendar you can plan content on all important social media platforms – including Pinterest, Tumblr, LinkedIn, XING, Vimeo & any desired individual channels! The editorial calendar supports publishing on major Social Media platforms and allows you to use all key functions of the respective platform.

Fast community management and customer service

The single ticket inbox is your universal mailbox for all comments, posts, mentions and private messages on your social media channels. It enables fast response times and the efficient assignment of tickets to the responsible team member. Receive updates through email or in-app notifications and always stay up to date.

Web monitoring and listening

Learn what your target group is writing about your brand, products, and competitors online. Monitor brand and product mentions by defining relevant phrases for your business success. Be there in real time when your target group is open for communication and influence your sales and customer satisfaction.

Detailed social media analytics and performance statistics

Gain a quick overview on the most important information about your community, your content, individually applied tags, tickets and team members with the most important performance metrics of your social media channels. Group your content by topic or campaign to better analyze your results.

Blog

More than 5 Million Fans across 100 Channels: FOCUS Online and Swat.io – a success story

FOCUS Online has been using Swat.io successfully for years. We analyse the most effective posts and receive insider tips in an interview.

Blog

3 Perspectives on Social Media Content Management

Editorial planning and the creation and publication of social media content are exciting topics and tasks that are often carried […]

Social Media Management Success Stories

Swat.io supports your Enterprise.

Manage

Facebook
Instagram
Twitter
YouTube
LinkedIn
Google My Business

Publish

Clear and central content calendar
Agile planning and approval
Schedule and publish posts
Easy team collaboration
Reliable workflows and processes
Post preview for all devices

Engage

Single ticket inbox for all channels
Fast response time on social media
Coordination and collaboration as a team
Integrated social CRM data
Inbox automations for recurring tasks
Detailed log for all activities

Analyze

Analyse your social media performance
Compare numbers across channels
Valuable insights into your community
Identify brand ambassadors
Analyse your team performance
Export raw data for all statistics data

Feature by Feature

Highest stability and functionality (API and uptime)
Ticket Watching: posts you didn’t edit yourself can be watched and guided
Integrated customer relationship management with clear functions
Dashboard with all customers and projects at a glance (multi-client capability)
Automatic notification of advertisers with budget recommendation and duration when a post is published
All the benefits of the Twitter Enterprise API
Multi-language support including automatic translation of incoming comments and messages
URL Shortening Options (No, Bit.ly with own account, Bit.ly without own account)
Evaluation on time / channel and day level, private and public messages
Definable response templates for frequent answers with greeting formula, name and text
All Facebook functions supported within the ticket inbox: Reply, Like, Hide, Block, Delete
Evaluation according to fan/follower development, community size, reach, interaction, people and mood