Reliable and Efficient Social Media Management

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Social Media management has never been so easy

Swat.io offers a single solution for content planning, community management, and social customer service. Keep a perfect overview of all your social media channels and enjoy our tried and tested workflows for stress-free collaboration with your team. Learn more about our features that will support you in Social Media Management!

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Clear editorial planning in one central calendar

Swat.io gives you an overview of your scheduled and published content. Thanks to color marking you will see the status of all posts in the calendar at a glance. Plan and coordinate content with your team and display upcoming posts in a clearly arranged way. Filter the daily, weekly and monthly views by channel and never lose track of any activity.

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Immediate publishing or scheduling of social media content

With the shared editorial calendar you can plan content on all important social media platforms – including Pinterest, Tumblr, LinkedIn, XING, Vimeo & any desired individual channels! The editorial calendar supports publishing on major Social Media platforms and allows you to use all key functions of the respective platform.

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Fast community management and customer service

The single ticket inbox is your universal mailbox for all comments, posts, mentions and private messages on your social media channels. It enables fast response times and the efficient assignment of tickets to the responsible team member. Receive updates through email or in-app notifications and always stay up to date.

Cross Platform Monitoring
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Web monitoring and listening

Learn what your target group is writing about your brand, products, and competitors online. Monitor brand and product mentions by defining relevant phrases for your business success. Be there in real time when your target group is open for communication and influence your sales and customer satisfaction.

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Detailed social media analytics and performance statistics

Gain a quick overview on the most important information about your community, your content, individually applied tags, tickets and team members with the most important performance metrics of your social media channels. Group your content by topic or campaign to better analyze your results.

Social Media Management Success Stories

🏰 Swat.io supports your Enterprise.

Manage

  • Facebook
  • Instagram
  • Twitter
  • YouTube
  • LinkedIn
  • Google My Business

Publish

  • Clear and central content calendar
  • Agile planning and approval
  • Schedule and publish posts
  • Easy team collaboration
  • Reliable workflows and processes
  • Post preview for all devices

Engage

  • Single ticket inbox for all channels
  • Fast response time on social media
  • Coordination and collaboration as a team
  • Integrated social CRM data
  • Inbox automations for recurring tasks
  • Detailed log for all activities

Analyze

  • Analyse your social media performance
  • Compare numbers across channels
  • Valuable insights into your community
  • Identify brand ambassadors
  • Analyse your team performance
  • Export raw data for all statistics data

Feature by Feature

  • 📈 Brand ambassador evaluation based on statistical data
  • 🏎 Immediate publication or scheduling of contributions
  • 🙈 Automatic hiding of posts and comments corresponding to a specific filter
  • 🤫 Mute & Next function in the ticket inbox
  • 🚶‍♂️ Show activity index and interactions of individual users with social media channels
  • 🖥 Compatible with all popular browsers and a responsive user interface for working on a smartphone or tablet
  • 🔥 Push messages in the tool and via email incl. setting options for which user should be notified when
  • 👨‍💼 Instagram reach analytics for Instagram business accounts
  • 👨‍🚀 Ticket management of the entire social media communication in a central ticket inbox
  • 🤭 Re-assignment of reopened tickets to the last user
  • 🖼 Facebook multipic photo posts with up to 10 pictures possible
  • 🍱 Filter options by channel, private or public messages
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