✨ Swat.io AI: New smart features for easier social media management Learn more now

Small

Price incl. Add-Ons
For small teams with high demands.
monthly

Medium

Price incl. Add-Ons
For larger teams who want to work together quickly and effectively.
monthly

Large

Price incl. Add-Ons
For large teams with many channels and a full editorial schedule.
monthly

A social media tool tailored to your needs

Boost your team's productivity with Swat.io and take care of your social media management with ease. Coordinated feature sets that meet your needs.

Small

Price incl. Add-Ons
For small teams with high demands. Get the feature set for outstanding social media management including our AI features.
monthly
2 Users
3 Channels
1 Workspace
👋

Included in the Small plan: 

  • Content calendar
  • Create, schedule and publish posts 
  • No posting limit
  • Post status: Planned or published
  • Activity log
  • AI features
  • Post preview
  • Analytics & Reports
  • 1 year data storage
  • Drafts

Medium

Price incl. Add-Ons
For larger teams who want to work together quickly and effectively. Benefit from proven workflows and efficient processes.
monthly
5 Users
5 Channels
2 Workspaces
✌

All functions from the Small plan plus:

  • Assign posts
  • Approval processes
  • Filters
  • Internal post notes
  • Integrated image and video editor
  • 2 years data storage
  • Campaigns
  • Tags

Large

Price incl. Add-Ons
For large teams with many channels and a full editorial schedule. Get the complete feature set for effective social media management.
monthly
8 Users
8 Channels
3 Workspaces
💪

All functions from the Small and Medium plan plus:

  • Extension of users, channels and workspaces possible
  • Extended permission levels
  • Extended campaigns
  • Planning channels
  • Unlimited data storage
All prices excl. VAT.
  • Try it free for 21 days
  • No payment information required
  • No automatic renewal

Full list of features

Channels
instagram facebook linkedin tiktok youtube x pinterest bluesky
instagram facebook linkedin tiktok youtube x pinterest bluesky
instagram facebook linkedin tiktok youtube x pinterest bluesky
Content planning channel
Content planning channels allow you to keep track and add planned posts to your calendar, even for channels that aren't supported via Swat.io, such as newsletters.
no
no
yes
🔮 Features
Workspaces
With Workspaces, you have dedicated areas to manage your brands, locations, agency clients, or teams separately.
1
2
3
Schedule & publish posts
Create, duplicate, edit and delete posts.
yes
yes
yes
Assign posts
Assign posts to your team members.
no
yes
yes
Activity log
Easily review and track post changes in the activity log.
yes
yes
yes
Post notes
Share post-related information with your team using notes in the activity log.
no
yes
yes
Post preview
Preview your posts for both mobile devices and desktops.
yes
yes
yes
Release process
Use the “Suggested” and “Approved” statuses and assign posts to other users.
no
yes
yes
Drafts
A designated section to collect your ideas for future posts and content.
yes
yes
yes
Tags
Assign tags to posts to help you filter and analyze them.
no
yes
yes
Filter
no
yes
yes
Search
yes
yes
yes
Campaigns
Adding campaigns to your calendar supports you to track and remember planned topics, upcoming events and campaigns.
no
yes
yes
Unique Swat.io Feature
Extended campaigns
Link posts to their respective campaigns.
no
no
yes
Unique Swat.io Feature
Imported posts
Posts published directly on social media platforms will automatically appear in your Swat.io calendar.
no
yes
yes
Image & Video editor
no
yes
yes
URL shortener
no
yes
yes
Reminder
Get automatic reminders for posts, e.g. if the publication time is not yet final or if you need to take care of additional tasks.
yes
yes
yes
First comment feature
Schedule the first comment to be published with your post.
no
yes
yes
Newsfeed targeting
no
yes
yes
Sponsored post
Easily create branded content for Facebook in Publisher.
no
yes
yes
Support for government agencies
Swat.io provides the framework required by X for government agencies.
no
no
yes
Data storage
1 Year
2 Years
Unlimited
Basic permission levels
Assign different permission levels for your users: Full, Suggest posts and Read Only.
no
yes
yes
Expanded permission levels
For each connected channel, you can assign different permission levels to users: Full, Full permissions for assigned posts, Suggest posts, Feedback for assigned posts and Read Only.
no
no
yes
✨ AI Features
AI generate texts
Let AI create text suggestions for your posts.
yes
yes
yes
AI enhance texts
Let AI assist you in optimizing tonality, text length or simply translating your post texts.
yes
yes
yes
AI Hashtag & Emoji generation
yes
yes
yes
AI prompt templates
Easy creation of prompts thanks to templates.
yes
yes
yes
Individual AI settings
Set default parameters for each channel to accompany every AI prompt automatically, ensuring personalized results.
yes
yes
yes
AI duplicate
Duplicate posts for other channels and let AI automatically adapt the texts.
yes
yes
yes
Unique Swat.io Feature
🔐 Security
Servers located in Germany
yes
yes
yes
GDPR-compliant
yes
yes
yes
2-Factor authentication
yes
yes
yes
Priority Support
no
no
yes
🚨 Notifications
In-App
yes
yes
yes
Daily calendar
yes
yes
yes
E-Mail
yes
yes
yes
Out of office
yes
yes
yes
📊 Analytics
All post statistics
Content types, interactions, interaction rate, URL clicks, reach, impressions etc.
yes
yes
yes
All channel statistics
Size, growth, reach, impressions
yes
yes
yes
Reports
Overview of four metrics (reach, impressions, interactions, fans) as well as top posts.
yes
yes
yes
Automated reports
Create individual reports with just a few clicks. You can also automate these so that they are created at a certain frequency and sent to specific people by email.
yes
yes
yes
Data export
no
yes
yes
⛑️ Support
Standard Support
Support: Mon – Fri 8 am – 6 pm CE(S)T
yes
yes
yes
Priority Support
Priority support, 7 days/week (8 am – 8 pm CE(S)T)
no
no
yes
Helpcenter
yes
yes
yes
Chat
yes
yes
yes
Email
yes
yes
yes
Phone
no
no
yes
On-demand Video Tutorials
yes
yes
yes

Inbox Add-On

Inbox
The add-on for optimal community management. So that you can start conversations on social media and communication works in both directions



*When adding Inbox, its features will correspond with your chosen plan. All prices excl. VAT.

Small

The most important functions for successful community management.

Included in the Small plan:

  • All available channels
  • No ticket limit
  • Reply, like, hide, delete, block
  • 1 year data storage
  • AI generated replies
extra per month

Medium

Manage even larger communities in your team with ease.

All functions from the Small plan plus:

  • Reply templates
  • Automations
  • 2 years data storage
  • Tags
  • Filters
  • URL shortener
extra per month

Large

For lively exchange in large communities with complex requirements and major goals.

All functions from the Small and Medium plans plus:

  • Unlimited data storage
  • Mini CRM
  • Analytics
  • Priority support
  • Shitstorm alert
extra per month

Full list of features

Channels
instagram facebook linkedin youtube tiktok x google_mybusiness whatsapp messenger bluesky
instagram facebook linkedin youtube tiktok x google_mybusiness whatsapp messenger bluesky
instagram facebook linkedin youtube tiktok x google_mybusiness whatsapp messenger bluesky
🔮 Features
Edit tickets
Reply to, like, hide or delete comments and messages (individual actions may vary for different networks).
yes
yes
yes
Manage tickets
Archive, star or ignore tickets.
yes
yes
yes
Assign tickets
no
yes
yes
Activity log
Easily review and track all ticket activities within the activity log.
yes
yes
yes
Ticket notes
Share ticket-related information with your team using notes in the activity log. You can also tag team members or link comments within your notes for collaboration and context.
no
yes
yes
Block users
yes
yes
yes
Tags
Assign individual tags to tickets to help you filter and analyze them.
no
yes
yes
Filter
no
yes
yes
Search
yes
yes
yes
URL shortener
no
yes
yes
Reply templates
Create templates for inquiries that need to be answered regularly and save valuable time.
no
no
yes
Mini CRM
Manage your users in the Mini CRM, where you can access key user information, add comments for reference, link associated social media profiles, and assign tags for efficient user management.
no
no
yes
Sentiment
Set the moods of messages and comments to keep track of how your community is feeling at the moment.
no
no
yes
Automations
Create keyword-based automations to perform actions such as assigning messages, adding tags, or marking as read, simplifying the management of repetitive tasks.
no
yes
yes
Forward tickets via email
Forward tickets by email to people without a Swat.io account. Responses to the email will be displayed in the activity log.
no
yes
yes
Auto reply
Set up automated responses for private messages, informing users about expected response times or business hours.
no
yes
yes
Permanently assign tickets
no
yes
yes
Comment list
For an efficient workflow when large volumes of comments need to be processed in a short space of time. Contact our support team to activate this feature.
no
no
yes
Shitstorm Alert
Set an alert if a certain limit of unread comments is exceeded.
no
no
yes
Support for government agencies
Swat.io provides the framework required by X for government agencies.
no
no
yes
Data storage
1 Year
2 Years
Unlimited
Full permission levels
Full, Full for assigned tickets, Feedback for assigned tickets and Read Only.
no
yes
yes
Ticket export
no
yes
yes
✨ AI Features
AI Create Replies
Use AI to draft replies to messages and comments.
yes
yes
yes
AI hide & read
Have comments automatically hidden or marked as read based on their content.
no
yes
yes
Unique Swat.io Feature
AI Sentiments
Allow AI to automatically analyze and assign sentiments (positive, negative, or neutral) to incoming comments.
no
no
yes
Unique Swat.io Feature
🔐 Security
Servers located in Germany
yes
yes
yes
GDPR-compliant
yes
yes
yes
2-Factor authentication
yes
yes
yes
Priority Support
no
no
yes
🚨 Notifications
In-App
yes
yes
yes
Daily calendar
yes
yes
yes
Email notifications
yes
yes
yes
Out of office
yes
yes
yes
📊 Analytics
Community comments
Track data for the total number of received comments and messages, hidden comments, deleted comments, and your responses.
no
no
yes
Community mood
Analysis of community sentiments
no
no
yes
People
Mini CRM - An overview of all the community members who have already interacted with you. You can store additional information in these member profiles, tag them and link associated profiles.
no
no
yes
⛑️ Support
Standard Support
Support: Mon – Fri 8 am – 6 pm CE(S)T
yes
yes
yes
Priority Support
Priority support, 7 days/week (8 am – 8 pm CE(S)T)
no
no
yes
Helpcenter
yes
yes
yes
Chat
yes
yes
yes
Email
yes
yes
yes
Phone
no
no
yes
On-demand Video Tutorials
yes
yes
yes

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Weitere Informationen

Frequently Asked Questions

Can I change my license (S/M/L) later?

Yes, you can easily change your plan at any time in your settings. It is also possible to add and remove add-ons there.

How many users, channels and workspaces can I add?

The number of users, channels, and workspaces varies depending on the plan you choose. The Small plan includes 3 channels, 2 users and 1 workspace, while the Medium plan offers 5 channels, 5 user and 2 workspaces. The Large plan provides 8 channels, 8 users and 3 workspaces. For more flexibility, any number of channels, users or workspaces can be added to the Large plan for an additional charge.

Prices:

  • €20 per user per month
  • €25 per channel per month
  • €30 per workspace per month
Can I adjust the number of channels, users and workspaces later?

In the Small and Medium plans, the number of users, channels and workspaces is limited. However, you can seamlessly upgrade to a larger plan whenever needed. Additionally, the Large plan offers flexibility, allowing you to add any number of users, channels, and workspaces for an additional charge.

Prices:

  • €20 per user per month
  • €25 per channel per month
  • €30 per workspace per month
Is it possible to get a personal demo?

Yes, click on “Request demo” in the overview and enter your contact details. We'll reach out to you soon to find a convenient time to show you around.

What payment methods are available?

At the moment, payment is only possible by credit card. However, we are working on expanding the payment options.

How do I know which package suits me best?

Our overview provides detailed information on our plans. Consider the number of users and channels you need, then check the features of each plan. You can also start a free 21-day trial with any plan and switch plans anytime during the trial at no cost.

Why Swat.io?

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Success granted

Thousands of satisfied users can't be wrong. Find out how our customers have revolutionized their social media with Swat.io!
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Efficiency booster AI

It's not by chance that we're known for our extensive AI features. Discover how Swat.io can help you save time with our advanced AI technology!
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Continuous development

At the heart of our mission lies product excellence. We're committed to consistently improving to enhance our users' experience. Check out our latest updates and see how we're raising the bar!
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Perfect match

No matter what industry you work in or what role you have. We have a reliable solution for your social media management. Take a look at how Swat.io can also be used in your use case