Support your customers quickly and goal-oriented. Our clearly arranged inbox allows you to keep track of all comments, posts, mentions, and direct messages.
Swat.io supports your Enterprise.
Google My Business
Clear and central content calendar
Agile planning and approval
Schedule and publish posts
Easy team collaboration
Reliable workflows and processes
Post preview for all devices
Single ticket inbox for all channels
Fast response time on social media
Coordination and collaboration as a team
Integrated social CRM data
Inbox automations for recurring tasks
Detailed log for all activities
Analyse your social media performance
Compare numbers across channels
Valuable insights into your community
Identify brand ambassadors
Analyse your team performance
Export raw data for all statistics data
Alexander Hohenthaner is working as brand marketer and video producer for Restplatzbörse. By using Swat.io, he has built a successful marketing funnel on social media and has created an easy-to-use workspace for everyone involved.
Lisa Brandstätter, Head of Digital Communications at FOUR PAWS, and her team are using Swat.io to raise awareness for important topics on social media and to answer users' requests in a structured way.
Kanton St. Gallen
Raouf Selmi is a multimedia producer and managing the social media channels for the Swiss canton St. Gallen. He uses Swat.io to keep on top of things, to maintain a clear editorial plan and to communicate with users.
Arlind Maurer is taking care of social media content creation and community management at Rodenstock. She is using well-curated content to bring a complex product to life and trusts in Swat.io when connecting different markets in the company’s social media efforts.
Christina Zagorschak and Daniel Rebernegg are responsible for Social Media and Community Management at Promedico. They use Swat.io to radically simplify internal feedback processes and grow their social media community.
Armin Rogl is managing partner at digital media agency Mediabrothers. His team uses Swat.io to perfectly collaborate when implementing social media campaigns for customers.
Theresa Janda, account manager at Pulpmedia, is certain that Swat.io simplifies the daily work for the agency. They are using the tool for social media projects and in particular to provide outstanding community management.
Feature-up with Our Super Steady Tool-Flow.
Feature by Feature
Identification of the posting type (text, link, photo, PM, etc.) by a symbol next to the ticket
Evaluation according to fan/follower development, community size, reach, interaction, people and mood
Highest stability and functionality (API and uptime)
Easily duplicate scheduled posts for other channels
Change history: history log / activity log of processed tickets
Filter options by channel, private or public messages
Labelling of Sponsored Posts / Branded Content
360° Video Planning/Scheduling/Publishing on Facebook
Inbox ticket for contributions to event posts on Facebook
Show activity index and interactions of individual users with social media channels
Link Clicks Metrics / Analysis for Content / Posts
Multi-language support including automatic translation of incoming comments and messages.