Support your customers quickly and goal-oriented. Our clearly arranged inbox allows you to keep track of all comments, posts, mentions, and direct messages.
Swat.io supports your Enterprise.
Google My Business
Clear and central content calendar
Agile planning and approval
Schedule and publish posts
Easy team collaboration
Reliable workflows and processes
Post preview for all devices
Single ticket inbox for all channels
Fast response time on social media
Coordination and collaboration as a team
Integrated social CRM data
Inbox automations for recurring tasks
Detailed log for all activities
Analyse your social media performance
Compare numbers across channels
Valuable insights into your community
Identify brand ambassadors
Analyse your team performance
Export raw data for all statistics data
ambuzzador consults customers in communication and innovation. The team implements innovation-driven social media marketing for their clients using Swat.io.
Brot für die Welt
Bread for the World Germany brings the organization's work to life on social media. With Swat.io, the team simplifies collaboration and always maintains a perfect overview.
Caritas Austria is divided into nine sub-organizations. With Swat.io, the decentralized team still manages to communicate in a consistent way.
The social media team of the insurance company UNIQA needs clear approval processes to work in a structured way. Swat.io simplifies their internal collaboration.
Ana Ivanovic is Content Manager at INTERSPORT Switzerland. She explains how she is using Swat.io to plan social media content in the most time-efficient way while keeping a perfect overview.
Douglas Austria uses Swat.io to simplify social media content planning. The social media management tool supports the team significantly in establishing a consistent brand image.
Zotter Schokolade uses social media to build and intensify relationships with customers. Using Swat.io, the team has become faster in answering comments and has optimized the content production process.
Lisa Stadler is Social Media Manager at derStandard.at, an Austrian newspaper that highly values their community. Thanks to Swat.io, the team handles community management on social media efficiently and clearly.
MediaMarkt Switzerland was able to speed up reaction time in Community Management by 20% thanks to Swat.io and its excellent ticket overview and collaboration features.
"mylife.de", an online magazine by Burda publishing house, sees great results when using Pinterest as a traffic channel. They use Swat.io to organize and analyze their content planning.
Feature-up with Our Super Steady Tool-Flow.
Feature by Feature
Content planning in daily, weekly and monthly view
Re-opening and re-assigning tickets to the former customer support agent
Mentions of LinkedIn pages in post composer
Dashboard with all customers and projects at a glance (multi-client capability)
Target group segmentation by defining the newsfeed targeting in the post composer
Tagging of individual posts with user-defined tags for priority levels for support and statistical evaluation
User statistics to determine the efficiency of team members
Client member management incl. rights system
Real-time preview for desktop and mobile versions in post editor for all channels