A Custom Solution for Everybody
Marketing
Team Leads
Create a technology infrastructure your high-performing social media team will love and work together in one digital environment as easy as you can setup a meeting.
Social Media Managers
Keep your daily work balanced and structured while gaining more time for creative ideas and new campaigns to achieve your personal and business goals.
Agencies &
Consultants
Juggle a variety of customers and social media tasks and collaborate internally and externally with a clear overview while saving resources for new opportunities.
Customer
Service
Support your customers quickly and goal-oriented. Our clearly arranged inbox allows you to keep track of all comments, posts, mentions, and direct messages.
Swat.io supports your Enterprise.
Manage
- YouTube
- Google My Business
Publish
- Clear and central content calendar
- Agile planning and approval
- Schedule and publish posts
- Easy team collaboration
- Reliable workflows and processes
- Post preview for all devices
Engage
- Single ticket inbox for all channels
- Fast response time on social media
- Coordination and collaboration as a team
- Integrated social CRM data
- Inbox automations for recurring tasks
- Detailed log for all activities
Analyze
- Analyse your social media performance
- Compare numbers across channels
- Valuable insights into your community
- Identify brand ambassadors
- Analyse your team performance
- Export raw data for all statistics data
imat-uve
Tom Dauber and his colleagues are taking care of the social media marketing of imat-uve. His team needed a reliable tool for better teamwork and found everything they wished for in Swat.io.
stern TV
stern TV focuses strongly on interaction with their social media community. Thanks to Swat.io, the team keeps a clear overview, even when there are many requests in community management and in stressful times.
Agenda Austria
Agenda Austria is using social media to create buzz among the public for relevant topics. The team is partnering with Swat.io to maintain the perfect overview when engaging with the social media community.
Oesterreichische Nationalbank
Maria-Elisabeth Faulmann and Carmen Sohm are responsible for social media marketing at the Austrian National Bank. They bring the established institution to life on social media and create internal trust with Swat.io.
Salzburg AG
Sarah Haider is in charge of the WhatsApp customer service at Salzburg AG. WhatsApp is an essential channel for the customer care team, but not exactly easy to handle. By using Swat.io the team is able to work in a structured way, provide clear answers and react fastly.
Meteo Schweiz
Cesare Annecchiarico is a social media manager at MeteoSwiss, the meteorological service of Switzerland. The team found a way to efficiently communicate in three official languages on social media and grow their reach by using Swat.io.
Ă–sterreichisches Patentamt
Christina Nettek is part of the marketing team of the Austrian Patent Office. Together with her colleagues, she is presenting the office in a dynamic and interesting way on social media. By using Swat.io, they are able to collaborate in a structured way.
Ă–sterreichisches Rotes Kreuz
The Austrian Red Cross is using Swat.io to connect employees and volunteers working with social media for the organization all across the country. By using Swat.io, they turned one of their biggest challenges into a strength. The central content planning tool enables them to share important information with regional communities.
Therme Erding
Therme Erding is the world's largest spa located near Munich, Germany. The social media team ist using Swat.io to implement an elaborated content strategy and to attract guests to the spa.
Saalbach Hinterglemm
Paul Kubalek is responsible for digital media at Saalbach Hinterglemm tourism association. He and his team are using Swat.io to improve teamwork and to create positive brand experiences when communicating with guests.
Feature-up with Our Super Steady Tool-Flow.
Feature by Feature
Profile hover cards with detailed ticket information
User administration, role and rights management- đź—ť Sentiment analysis at comment and user level
Definition of post visibility to distinguish between published and unpublished contributions (dark posts)
Own Swat.io API to connect to custom systems
Keyboard shortcuts for quick access to functions
Great support: Live support directly in your account, your questions answered within minutes
Reviews for Google My Business locations in the ticket inbox
Raw data export of statistical data for further processing
Clear colour coding of planned, approved, unpublished and published posts
Labelling of sponsored posts (Branded Content)
All the benefits of the Twitter Enterprise API
in Vienna.