Support your customers quickly and goal-oriented. Our clearly arranged inbox allows you to keep track of all comments, posts, mentions, and direct messages.
Swat.io supports your Enterprise.
Google My Business
Clear and central content calendar
Agile planning and approval
Schedule and publish posts
Easy team collaboration
Reliable workflows and processes
Post preview for all devices
Single ticket inbox for all channels
Fast response time on social media
Coordination and collaboration as a team
Integrated social CRM data
Inbox automations for recurring tasks
Detailed log for all activities
Analyse your social media performance
Compare numbers across channels
Valuable insights into your community
Identify brand ambassadors
Analyse your team performance
Export raw data for all statistics data
The social media team of the insurance company UNIQA needs clear approval processes to work in a structured way. Swat.io simplifies their internal collaboration.
Ana Ivanovic is Content Manager at INTERSPORT Switzerland. She explains how she is using Swat.io to plan social media content in the most time-efficient way while keeping a perfect overview.
Douglas Austria uses Swat.io to simplify social media content planning. The social media management tool supports the team significantly in establishing a consistent brand image.
Zotter Schokolade uses social media to build and intensify relationships with customers. Using Swat.io, the team has become faster in answering comments and has optimized the content production process.
Lisa Stadler is Social Media Manager at derStandard.at, an Austrian newspaper that highly values their community. Thanks to Swat.io, the team handles community management on social media efficiently and clearly.
MediaMarkt Switzerland was able to speed up reaction time in Community Management by 20% thanks to Swat.io and its excellent ticket overview and collaboration features.
"mylife.de", an online magazine by Burda publishing house, sees great results when using Pinterest as a traffic channel. They use Swat.io to organize and analyze their content planning.
ÖBB's Community Management Team builds long-term relationships with users. Ingrid Gogl, Head of ÖBB Newsroom, explains how Swat.io makes the team's work easier.
Thomas Tobias and Aviva Killian work in Social Media Management at LEWITT. They share how they use Swat.io to eliminate uncertainties in collaboration and interact more effectively with the community.
Tom Dauber and his colleagues are taking care of the social media marketing of imat-uve. His team needed a reliable tool for better teamwork and found everything they wished for in Swat.io.
Feature-up with Our Super Steady Tool-Flow.
Feature by Feature
Individual tagging function of tickets / users for better categorization
Single sign-in: access all authorized platforms with your Swat.io account
Add subtitles for Facebook video posts
Automatic GDPR ticket deletion
Ticket export from the inbox
Link clicks metrics / analysis for content / posts
Easily duplicate scheduled posts for other channels
Labelling of sponsored posts (Branded Content)
LinkedIn Showcase / Focus Page support
🗝 Sentiment analysis at comment and user level
Brand ambassador evaluation based on statistical data