How to easily master the e-commerce high season as a social media manage
Do you finally want to experience Black Friday & Christmas without chaos?
November and December are the most important months in the retail industry. Achieving top performance during this time requires not only thorough preparation but also seamless processes throughout the season. However, this can quickly become challenging, impacting performance and exhausting your team.
Swat.io helps you optimize your social media and community management so you can get the most out of the high season without stress and overtime.
Made by Social Media Professionals, for Social Media Professionals
We've been focusing on the demands of professional social media teams since 2010. From single-person companies to international corporate groups, every organization needs to have clarity and control in order to free up more time for important social media management tasks. Over 30,000 users currently rely on our expertise.
Organic Social Media Marketing as the Key to Success
Why Swat.io?
Do you want to know how you can simplify your daily work with Swat.io?
in under one minute.
Content Publishing & Editorial Planning
The heart of Swat.io is the editorial calendar, where you can create, publish, and schedule all types of posts on different platforms.
Thanks to customizable views, you always have what's important in sight, avoiding the chaos of a cluttered interface. With this setup, you can fully focus on strategic planning and no longer waste time managing content.
Community Management & Customer Support
From November onwards, the number of comments and DMs increases exponentially, reaching a peak after Christmas when people want to exchange their gifts. Customers expect to receive answers to their questions via social media—and quickly.
To avoid getting lost in this flood of messages, structured community management is needed. With the Swat.io Inbox, you reduce your response times and guarantee that no comment is overlooked. This strengthens your community and, consequently, your brand.
Efficient Collaboration in Your Team
During the busiest time of the year, information can easily get lost, leading to misunderstandings. Clear communication is essential for achieving outstanding team performance. With Swat.io, you can effortlessly assign posts and tickets, ensuring effective information sharing.
For larger teams, our extensive roles and permissions system simplifies organization. Manage channels across multiple branches or countries from a single platform, unifying your content planning. Plus, easily gather feedback from other departments or locations to keep everyone aligned.
Easy Analysis & Automated Reports
Performance analyses are crucial for gathering insights and continuing to grow. However, this aspect is often postponed because collecting the numbers is time-consuming and complex. In Swat.io, you can see the performance of your posts on different channels in one place. Easily apply filters based on tags to focus on what's important right now. These valuable insights can be automatically sent as reports, giving you more time for your core tasks without manually creating reports.
We have 168.9% more fans and followers since using Swat.io.
Get your Social Media ready for Black Friday, Christmas & Co.
Du hast Fragen?
How long does it take to get familiar with Swat.io?
The familiarization period can vary from person to person. However, thanks to our intuitive and clean user interface, it usually doesn't take long before you use Swat.io as if you'd never worked with anything else. 😉
Can I test Swat.io for free?
Yes, of course! We offer a free 21-day trial period during which you can test Swat.io in full. You'll receive support at any time through our onboarding materials and our highly praised support team. You can start your trial period here.
Can I also run paid ads with Swat.io?
Paid ads are not possible with Swat.io. We work exclusively with official interfaces of the platforms, so comprehensive integration wouldn't be possible in some cases, and users would still need to make adjustments natively on the platforms. Therefore, we focus on providing the best possible experience in organic publishing and community management.
Are there different packages and plans from Swat.io?
Yes, we offer three distinct licenses, each tailored to meet the needs of various organizations and team sizes. You can find our packages and prices here.