Change Log

A little while ago we launched external approvals for enabling clients, legal, or other departments to approve posts without ever needing a Swat.io login. Since then you’ve given us a…

A spike in your reach catches your eye in the chart right away. The more interesting question comes a second later: which posts are actually behind it? Until now, that…

Until now, getting posts approved by clients, legal, or other departments ran through emails, spreadsheets, screenshots, or Google Sheets. Afterwards you copied the feedback back into Swat.io by hand. Every…

You open a widget, see a number, and wonder which filters are actually applied? Which ones are set globally, and which only at widget level? Until now, you had to…

You think your community is mostly asleep at 6 am and doesn’t wake up until around 6 pm. But do you actually know that, or are you just guessing? And…

A few weeks ago, we introduced comment tagging: since then, you’ve been able to tag individual comments instead of just entire tickets. Now you can also evaluate and filter by…

Starting now, you’ll also see the total values for each metric at the very bottom of the Custom Dashboard widgets. This will save you the trouble of manually adding up…

Sometimes you want to understand why a single week day over- or underperformed. Sometimes you need the monthly comparison for your next quarterly review. And sometimes a bar chart tells…

Until now, liking Instagram comments or DMs meant opening the platform itself, not Swat.io. Instagram recently made this possible through their API, and our dev team got to work right…

As promised, updates are now coming in one after another. 🔥 Widget filters There are new widgets again — and this time, some special ones. You’ll find more information about…

One ticket, 30 comments, five different topics. Until now, you could only tag the entire ticket and by the end of the day, you knew a lot was happening, but…