✨ Swat.io AI: New smart features for easier social media management Learn more now →

Swat.io is ISO 27001 certified

Your Data. Our Responsibility.

We know that, for your business, information is the foundation on which everything rests. Now with ISO 27001 certification, Swat.io can be relied upon as your trusted partner to protect this foundation in the best possible way.

ISO 27001
Secure. Diligent. Standardized.

ISO 27001 is a globally recognized standard for information security management systems. It gives you confidence that protecting your data is our priority and that we ensure your data security through defined processes and clear responsibilities. We have designed our structures in such a way as to minimize any risks and identify them at an early stage.

The CIA Principle

Swat.io follows the CIA principle – short for confidentiality, integrity and availability. This helps create a holistic security concept, as follows:

Confidentiality
This means that only authorized persons have access to certain data.

Integrity
This is about ensuring the data remains unchanged and is not manipulated. All saved or sent data remains unchanged.

Availability
Both data and systems must be accessible when needed. For this reason, we implement measures to ensure the availability of information.

Why Data Security?

Data protection means not only keeping sensitive information secure but also protecting your reputation and your relationships with stakeholders.
If data falls into the wrong hands, this not only has legal and financial consequences but also damages the trustworthiness of your organization.
In short, data protection is not a luxury but an investment in the future of your company.

Security with Swat.io

Our ISO 27001 certification means we take comprehensive and proven measures to protect your data from loss, theft, misuse or unauthorized access – so you don’t have to be an information security expert yourself.
For example, we use password rules and 2-factor authentication in the tool itself, while also implementing regulated processes within our company. Such processes include regular audits, internal and external reviews, and detailed emergency plans.

Our Measures – Your Benefits

Highest data protection standards

We comply with all the requirements of the GDPR to ensure optimum protection of your information.

Deletion routines

Set individual frequencies when personal data (comments, messages) is automatically deleted from Swat.io, thereby fulfilling an important requirement of the GDPR.

Access tokens

Authenticate users and restrict their permissions to prevent unauthorized access to your social media profiles.

2-factor authentication

Secures account access using a password and additional authentication via the app.

Comprehensive authorization options

Define which users can perform which actions in the account. These include approvals, changes to posts and tickets, and much more.

Activity log

Provides an overview at any time of what changes, approvals, etc. regarding posts and tickets were made, by whom and when.

Secure data transmission and backups

Standardized transmission methods and regular backups ensure that your data remains secure and available, even in the case of unforeseen events.

Ongoing audits and reviews

Internal and external audits ensure that our security measures meet current standards and are continuously improved to protect your data in the long term.

Servers located in the EU

We store your data on servers in the EU that comply with the strict requirements of the GDPR to ensure maximum security and legal compliance.

Risk management

We review potential risks regularly and minimize vulnerabilities at an early stage, so that you are also optimally protected against future threats.

Planned emergency measures

Detailed emergency plans ensure rapid recovery in the case of unforeseen events and ensure business continuity.

Clear responsibilities

An Information Security Officer and a Data Protection Officer deal specifically with all aspects of information security and data protection.

Publisher

Learn more Try now for free

Inbox

Learn more Try now for free

Requirements for certification

The certification may only be issued by accredited certification bodies. Independent auditors take a close look at technologies, processes and security measures. To receive the certification, our information security management system must meet the requirements of the standard and we must implement and document them on a continual basis, thereby demonstrating our commitment to your data security.

FAQs

When buying a Swat.io package or as an existing customer, do I need to do anything to benefit from all the security measures?

No, our security measures apply automatically to all Swat.io users. You don’t have to worry about this while you work.

Does ISO certification make Swat.io slower or more complicated?

No. On the contrary, the standards adhered to ensure smooth processes and flawless workflows.

Does ISO 27001 mean that my data is 100% secure?

There is no such thing as a completely secure system. ISO 27001 ensures that we adhere to established standards and proven processes to protect your data.

Where can I find the GTC / DPA / Privacy Policy / TOM?

We have compiled all the legally relevant information on our legal page. You can also find all relevant documents below.

Legal Notice

Below you will find important legal information presented as pdf files. To ensure maximum transparency, we also list the outdated versions under “Archive” so that you can retrace what has changed

Privacy Policy for Website Users – Valid from September 26 2024Archive
Privacy Policy for Customers of Swat.io – Valid from December 19 2024Archive
General Terms and Conditions of Swat.io GmbH (GTC)
Data Processing Agreement (DPA) – Valid from March 13 2024Archive
Technical and Organisational Measures (TOM)

Safety first in Social Media

Would you like to simplify your Social Media Management with a reliable partner? We got you. Test Swat.io right now free of charge and without any commitment for 21 days!
Learn more Start a free trial