Social Media Tool for YouTube

Visual content has conquered the internet. While there are many platforms that offer video sharing services, the majority of marketers turn to YouTube for distributing their content. YouTube is popular among users and one of the most important video platforms worldwide, with its increasing number of users. Swat.io helps you to perfectly balance your YouTube marketing, so you can focus on the more challenging task of providing amazing content.

The clear and central content calendar makes teamwork easy and clearly visualizes scheduled and published videos. Optimize your workflows by using our approval processes and easily assign, tag, reschedule and approve video posts. Smoothly handle incoming comments and customer requests using the central ticket inbox. Never lose track of anything in community management with the integrated activity log and the easy assignment of tickets. Analyze and assess your performance on YouTube in the analytics section, where you can see the growth of your community, the reach of your videos and sentiment analysis at a glance.

And the list of features goes on and on. Swat.io comes with fully integrated web monitoring, a social customer relationship management system, automated task execution, and our world-famous support team. We are always by your side to help you get the most out of your YouTube marketing. Schedule your personal demo now and find out how Swat.io will significantly improve your daily workflows!

Your YouTube Management: What you’re missing out on right now, and how Swat.io will fill that void

Planning and scheduling videos together with your team
Efficient Community Management with a single ticket inbox
Proven and tested workflows for perfect team collaboration
Directly posting to YouTube without logging on to the platform
Comprehensive analytics section as an integral part of the tool
Assigning, discussing and approving upcoming videos

Your next Social Media love story

Content Publishing

Scheduling and publishing of social media content on all important social media platforms has never been easier. We support all major formats and functions.

Community Management

A single ticket inbox for all comments, posts, mentions and private messages will have both you and your customers excited. Shorten your response times, structure your internal teamwork and always be there for your community.

Social Media Analytics

Gain insights into your personal and your whole team’s performance. Analyse the content you publish, how the community interacts and how your team is doing based on important performance metrics.

Web Monitoring

Join in with relevant conversations all over the web to be there when your target group is talking about your industry, brand, products or competition. React to what’s going on in real time.

Features you will love for managing your YouTube channel

Manage all channels in a multi-client account

The multi-client account enables you to manage all your relevant social media channels within one tool. The dashboard gives you an overview of all channels and enables you to schedule content, answer inquiries from fans and followers and analyze and assess your channels’ performance.

Agile editorial planning for all channels

Plan your content on all your communication channels in a clear and agile editorial calendar. With Swat.io you can schedule and publish content on Facebook, Twitter, Instagram, YouTube and LinkedIn. The Swat.io content planning channels for Pinterest, Snapchat, Tumblr, Vimeo, Xing, Newsletters and any other type of channel help you to coordinate your communication centrally.

Internal and external collaboration for planning and community management

Use the internal chat to consult with your colleagues about suggested social media posts. Collaboratively collect ideas or get approval for posts. Questions to colleagues or external consultants are clearly displayed within our Activity Log. This gives you an overview at all times and enables you to quickly react to open questions and make decisions.

Define task areas with a differentiated role system

Team members only receive access according to their assigned role and permissions. This way you can ensure that the data and content of your channels can only be accessed by authorized users.

YouTube community management with a single ticket inbox

Capture all messages from your YouTube channels with one tool. Our single inbox allows you fast response times and efficient forwarding of tickets to the team member in charge. Seamlessly follow all conversations and receive email notifications and updates. Always stay up to date – any type of exchange with your customer is well documented.

Analyse and assess your social media performance

Social media analytics are important to measure the success of your efforts. The analysis and assessment delivered by Swat.io gives you a detailed overview of the numbers and developments of your community, such as which content performs best on which channel at which time, how your team is doing in community management, and statistics for individual tags.

Support to swoon over, always by your side

If you have a great idea for a new feature, feel lost with something or are unable to find a specific feature, our support team is happy to help you. Genuinely nice people with lots of know-how are responding within a few minutes on average. Needless to say, we are treating everyone equally, with care and professionalism, no matter if you are already our customer, or just getting to know us.

Put your data in trusted hands

You care about your data? So do we, which is why we are storing your data in two redundant data centers in Vienna, Austria operated by our ISO/IEC 20000-1 certified IT partner. In addition, certain data is stored via Amazon Web Services in a data center in Frankfurt, Germany. We adhere to several self-regulatory frameworks, including the GDPR, and review our compliance regularly.

The Very Best of our Customer Success Stories

MediaMarkt

MediaMarkt Switzerland was able to speed up reaction time in Community Management by 20% thanks to Swat.io and its excellent ticket overview and collaboration features.

mylife.de

"mylife.de", an online magazine by Burda publishing house, sees great results when using Pinterest as a traffic channel. They use Swat.io to organize and analyze their content planning.

ÖBB

ÖBB's Community Management Team builds long-term relationships with users. Ingrid Gogl, Head of ÖBB Newsroom, explains how Swat.io makes the team's work easier.

LEWITT

Thomas Tobias and Aviva Killian work in Social Media Management at LEWITT. They share how they use Swat.io to eliminate uncertainties in collaboration and interact more effectively with the community.

imat-uve

Tom Dauber and his colleagues are taking care of the social media marketing of imat-uve. His team needed a reliable tool for better teamwork and found everything they wished for in Swat.io.

stern TV

stern TV focuses strongly on interaction with their social media community. Thanks to Swat.io, the team keeps a clear overview, even when there are many requests in community management and in stressful times.

Mona Naturprodukte

Mona Naturprodukte is a food company best known for its milk alternatives like "Joya". The social media team has found a perfect match in Swat.io for managing social media campaigns and community inquiries.

Agenda Austria

Agenda Austria is using social media to create buzz among the public for relevant topics. The team is partnering with Swat.io to maintain the perfect overview when engaging with the social media community.

Oesterreichische Nationalbank

Maria-Elisabeth Faulmann and Carmen Sohm are responsible for social media marketing at the Austrian National Bank. They bring the established institution to life on social media and create internal trust with Swat.io.

Salzburg AG

Sarah Haider is in charge of the WhatsApp customer service at Salzburg AG. WhatsApp is an essential channel for the customer care team, but not exactly easy to handle. By using Swat.io the team is able to work in a structured way, provide clear answers and react fastly.

Feature by Feature

Data storage within the European Union
Evaluation on time / channel and day level, private and public messages
Definable response templates for frequent answers with greeting formula, name and text
Management of multiple clients, brands or projects in one account
Add a location to an Instagram photo post
Identification of the post type (text, link, photo, PM, etc.) by a symbol next to the ticket
Automatic GDPR ticket deletion
Reliable tool performance: highest stability and functionality
Supported Channels: Facebook, Twitter, Instagram, YouTube, WhatsApp, LinkedIn, Google My Business
Supported post types: text, link, photo, video, carousel, album (platform dependent)
Client member management incl. rights system
Collaboration and internal comments on the exchange of information

Social Media Management for YouTube