Small
Price incl. Add-Ons
For small teams with high demands.
Medium
Price incl. Add-Ons
For larger teams who want to work together quickly and effectively.
Large
Price incl. Add-Ons
For large teams with many channels and a full editorial schedule.
A social media tool tailored to your needs
Boost your team's productivity with Swat.io and take care of your social media management with ease. Coordinated feature sets that meet your needs.
Save 10%
Small
For small teams with high demands.
Get the feature set for outstanding social media management including our AI features.
2 Users 3 Channels 1 Workspace
Inbox
The most important functions for successful community management.
The most important functions for successful community management.
Included in the Small plan:
- Content calendar
- Create, schedule and publish posts
- No posting limit
- Post status: Suggested or approved
- Activity log
- AI features
- Post preview
- Analytics & Reports
- 1 year data storage
- Drafts
Medium
For larger teams who want to work together quickly and effectively.
Benefit from proven workflows and efficient processes.
5 Users 5 Channels 2 Workspaces
Inbox
Manage even larger communities in your team with ease.
Manage even larger communities in your team with ease.
All functions from the Small plan plus:
- Assign posts
- Approval processes
- Filters
- Internal post notes
- Integrated image and video editor
- 2 years data storage
- Campaigns
- Tags
Large
For large teams with many channels and a full editorial schedule.
Get the complete feature set for effective social media management.
8 Users 8 Channels 3 Workspaces
Inbox
For lively exchange in large communities with complex requirements and major goals.
For lively exchange in large communities with complex requirements and major goals.
All functions from the Small and Medium plan plus:
- Extension of users, channels and workspaces possible
- Extended permission levels
- Extended campaigns
- Planning channels
- Unlimited data storage
All prices excl. VAT.
- Try it free for 21 days
- No payment information required
- No automatic renewal
Our Awards
Full list of features
Channels
Content planning channel
Content planning channels allow you to keep track and add planned posts to your calendar, even for channels that aren't supported via Swat.io, such as newsletters.
🔮 Features
Workspaces
With Workspaces, you have dedicated areas to manage your brands, locations, agency clients, or teams separately.
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Schedule & publish posts
Create, duplicate, edit and delete posts.
Assign posts
Assign posts to your team members.
Post status
Activity log
Easily review and track post changes in the activity log.
Post notes
Share post-related information with your team using notes in the activity log.
Post preview
Preview your posts for both mobile devices and desktops.
Release process
Use the “Suggested” and “Approved” statuses and assign posts to other users.
Drafts
A designated section to collect your ideas for future posts and content.
Advanced Drafts
Assign drafts a status and a due date, and keep an eye on everything thanks to the Kanban board.
Tags
Assign tags to posts to help you filter and analyze them.
Filter
Search
Campaigns
Adding campaigns to your calendar supports you to track and remember planned topics, upcoming events and campaigns.
Unique Swat.io Feature
Extended campaigns
Link posts to their respective campaigns.
Unique Swat.io Feature
Imported posts
Posts published directly on social media platforms will automatically appear in your Swat.io calendar.
Image & Video editor
URL shortener
Reminder
Get automatic reminders for posts, e.g. if the publication time is not yet final or if you need to take care of additional tasks.
First comment feature
Schedule the first comment to be published with your post.
Newsfeed targeting
Sponsored post
Easily create branded content for Facebook in Publisher.
Data storage
1 Year
2 Years
Unlimited
Basic permission levels
Assign different permission levels for your users: Full, Suggest posts and Read Only.
Expanded permission levels
For each connected channel, you can assign different permission levels to users: Full, Full permissions for assigned posts, Suggest posts, Feedback for assigned posts and Read Only.
✨ AI Features
AI generate texts
Let AI create text suggestions for your posts.
AI enhance texts
Let AI assist you in optimizing tonality, text length or simply translating your post texts.
AI Hashtag & Emoji generation
AI prompt templates
Easy creation of prompts thanks to templates.
Individual AI settings
Set default parameters for each channel to accompany every AI prompt automatically, ensuring personalized results.
AI duplicate
Duplicate posts for other channels and let AI automatically adapt the texts.
Unique Swat.io Feature
🔐 Security
Servers located in Germany
Highest data protection standards
2-Factor authentication
Priority Support
🚨 Notifications
In-App
Daily calendar
E-Mail
Out of office
📊 Analytics
All post statistics
Content types, interactions, interaction rate, URL clicks, reach, impressions etc.
All channel statistics
Size, growth, reach, impressions
Reports
Overview of four metrics (reach, impressions, interactions, fans) as well as top posts.
Automated reports
Create individual reports with just a few clicks. You can also automate these so that they are created at a certain frequency and sent to specific people by email.
Data export
⛑️ Support
Standard Support
Support: Mon – Fri 8 am – 6 pm CE(S)T
Priority Support
Priority support, 7 days/week (8 am – 8 pm CE(S)T)
Helpcenter
Chat
Email
Phone
On-demand Video Tutorials
Inbox Add-On
Inbox
The add-on for optimal community management. So that you can start conversations on social media and communication works in both directions
*When adding Inbox, its features will correspond with your chosen plan. All prices excl. VAT.
*When adding Inbox, its features will correspond with your chosen plan. All prices excl. VAT.
Small
The most important functions for successful community management.
Included in the Small plan:
- All available channels
- No ticket limit
- Reply, like, hide, delete, block
- 1 year data storage
- AI generated replies
extra per month
Medium
Manage even larger communities in your team with ease.
All functions from the Small plan plus:
- Automations
- 2 years data storage
- Tags
- Filters
- URL shortener
extra per month
Large
For lively exchange in large communities with complex requirements and major goals.
All functions from the Small and Medium plans plus:
- Unlimited data storage
- Mini CRM
- Analytics
- Priority support
- Shitstorm alert
extra per month
Full list of features
Channels
🔮 Features
Edit tickets
Reply to, like, hide or delete comments and messages (individual actions may vary for different networks).
Manage tickets
Archive, star or ignore tickets.
Assign tickets
Activity log
Easily review and track all ticket activities within the activity log.
Ticket notes
Share ticket-related information with your team using notes in the activity log. You can also tag team members or link comments within your notes for collaboration and context.
Block users
Tags
Assign individual tags to tickets to help you filter and analyze them.
Filter
Search
URL shortener
Reply templates
Create templates for inquiries that need to be answered regularly and save valuable time.
Mini CRM
Manage your users in the Mini CRM, where you can access key user information, add comments for reference, link associated social media profiles, and assign tags for efficient user management.
Sentiment
Set the moods of messages and comments to keep track of how your community is feeling at the moment.
Automations
Create keyword-based automations to perform actions such as assigning messages, adding tags, or marking as read, simplifying the management of repetitive tasks.
Forward tickets via email
Forward tickets by email to people without a Swat.io account. Responses to the email will be displayed in the activity log.
Auto reply
Set up automated responses for private messages, informing users about expected response times or business hours.
Permanently assign tickets
Comment list
For an efficient workflow when large volumes of comments need to be processed in a short space of time. Contact our support team to activate this feature.
Shitstorm Alert
Set an alert if a certain limit of unread comments is exceeded.
Data storage
1 Year
2 Years
Unlimited
Full permission levels
Full, Full for assigned tickets, Feedback for assigned tickets and Read Only.
Ticket export
✨ AI Features
AI Create Replies
Use AI to draft replies to messages and comments.
AI hide & read
Have comments automatically hidden or marked as read based on their content.
Unique Swat.io Feature
AI Sentiments
Allow AI to automatically analyze and assign sentiments (positive, negative, or neutral) to incoming comments.
Unique Swat.io Feature
🔐 Security
Servers located in Germany
Highest data protection standards
2-Factor authentication
Priority Support
🚨 Notifications
In-App
Daily calendar
Email notifications
Out of office
📊 Analytics
Community comments
Track data for the total number of received comments and messages, hidden comments, deleted comments, and your responses.
Community mood
Analysis of community sentiments
People
Mini CRM - An overview of all the community members who have already interacted with you. You can store additional information in these member profiles, tag them and link associated profiles.
⛑️ Support
Standard Support
Support: Mon – Fri 8 am – 6 pm CE(S)T
Priority Support
Priority support, 7 days/week (8 am – 8 pm CE(S)T)
Helpcenter
Chat
Email
Phone
On-demand Video Tutorials
Available Add-Ons
Monitoring
Monitor what users are saying online about your brand, products, competitors, or other industry-specific topics on the internet.
upon request
extra per month
extra per month
This add-on is available in the tool upon request.
Ready to go in no time with Swat.io!
Account Set-up
Setting up your account takes no longer than a short coffee break. All you have to do is enter your account details and link your channels. After that, you can start publishing straight away. So, what are you waiting for?
Always by your side
We know that it can be difficult to find your way around a new tool. In addition to an intuitive design, we support you during your test phase with relevant information and great support so that you soon know Swat.io like the back of your hand.
Get your work done while testing Swat.io
With Swat.io, evaluating our tool seamlessly integrates with your daily tasks. As you manage content and engage with your community, you're not just working, you're experiencing the efficiency of our platform firsthand!
Frequently Asked Questions
Can I change my license (S/M/L) later?
Yes, you can easily change your plan at any time in your settings. It is also possible to add and remove add-ons there.
How many users, channels and workspaces can I add?
The number of users, channels, and workspaces varies depending on the plan you choose. The Small plan includes 3 channels, 2 users and 1 workspace, while the Medium plan offers 5 channels, 5 user and 2 workspaces. The Large plan provides 8 channels, 8 users and 3 workspaces. For more flexibility, any number of channels, users or workspaces can be added to the Large plan for an additional charge.
Prices:
- €20* per user per month
- €25* per channel per month
- €30* per workspace per month
*For yearly payments, a 10% discount also applies here.
Can I adjust the number of channels, users and workspaces later?
In the Small and Medium plans, the number of users, channels and workspaces is limited. However, you can seamlessly upgrade to a larger plan whenever needed. Additionally, the Large plan offers flexibility, allowing you to add any number of users, channels, and workspaces for an additional charge.
Prices:
- €20* per user per month
- €25* per channel per month
- €30* per workspace per month
*For yearly payments, a 10% discount also applies here.
Is it possible to get a personal demo?
Yes, click on “Request demo” in the overview and enter your contact details. We'll reach out to you soon to find a convenient time to show you around.
What payment methods are available?
Payment is possible by credit card, PayPal or SEPA direct debit.
How do I know which package suits me best?
Our overview provides detailed information on our plans. Consider the number of users and channels you need, then check the features of each plan. You can also start a free 21-day trial with any plan and switch plans anytime during the trial at no cost.
Why Swat.io?
Success granted
Thousands of satisfied users can't be wrong. Find out how our customers have revolutionized their social media with Swat.io!
Efficiency booster AI
It's not by chance that we're known for our extensive AI features. Discover how Swat.io can help you save time with our advanced AI technology!
Continuous development
At the heart of our mission lies product excellence. We're committed to consistently improving to enhance our users' experience. Check out our latest updates and see how we're raising the bar!
Perfect match
No matter what industry you work in or what role you have. We have a reliable solution for your social media management. Take a look at how Swat.io can also be used in your use case