Just after relaunching the Ticket Inbox – Swat.io’s social customer support hub – a few months ago, we immediately started to think about further improvements to this crucial part of our product. We tracked your […]
As summer reaches half-time, the Swat.io team is back with another news update! Maybe you thought we went a bit silent for the past few weeks? Have we been idling in the sun? Sipping drinks at the pool? Hell no! In July we've been spending our annual retreat #camp404 at beautiful lake Balaton. We returned with nothing less than a major redesign of your Swat.io Ticketing. Today I'm excited to give you the first sneak preview of the new Inbox and offer you the chance to test-drive this new release!