Social Media Tool for Instagram

Instagram is an integral part of the world of social media and offers great opportunities for marketing teams. With Swat.io you can plan, schedule and publish your Instagram posts, and perfectly align them with your overall content strategy. We support you with every feature that is available to us as an official Instagram Marketing Partner.

Our clear content calendar gives you the perfect overview of all scheduled and published posts. Plan your content on Instagram and other channels and collaborate with your team. Easily assign, tag, reschedule and approve posts in just a few clicks. Perfectly handle incoming comments and customer requests using the central ticket inbox. Never lose track of anything in community management with the integrated activity log and the easy assignment of tickets. Analytics keep you up-to-date on everything that happens regarding your posts and community, as well as your team members’ performance, and delivers the most important metrics at a glance!

Forget about those constant post reminders for a major social media channel like Instagram and start using the full power of direct publishing with this social media management tool for Instagram. At Swat.io, we offer you even more amazing features. Integrate web monitoring, analytics and automated task execution into your Social Media Management tool box and rely on (rumor has it) the world’s best support team to help you in achieving your goals. Learn more about how to make your work easier and even better with our social media tool for Instagram, and schedule your personal demo now!

Your Instagram Management: What you’re missing out on right now, and how Swat.io will fill that void

Planning and scheduling posts in collaboration with your team
Creating Photo and Video posts with captions
Adding a location to your posts
Efficient Community Management with a single ticket inbox
Tried and tested workflows for perfect team collaboration
Directly posting to Instagram without logging on to the platform
Reach Analytics for Instagram Business Accounts

Your next Social Media love story

Content Publishing

Scheduling and publishing of social media content on all important social media platforms has never been easier. We support all major formats and functions.

Community Management

A single ticket inbox for all comments, posts, mentions and private messages will have both you and your customers excited. Shorten your response times, structure your internal teamwork and always be there for your community.

Social Media Analytics

Gain insights into your personal and your whole team’s performance. Analyse the content you publish, how the community interacts and how your team is doing based on important performance metrics.

Web Monitoring

Join in with relevant conversations all over the web to be there when your target group is talking about your industry, brand, products or competition. React to what’s going on in real time.

Features you will love for managing your Instagram page

Agile editorial planning for your visual content

Plan your content in a clear and agile editorial calendar. With Swat.io you can plan and directly publish content on Instagram and every other major social media channel. Use content planning channels for Pinterest, Snapchat, Tumblr, Vimeo, Xing, Newsletters and any of your other channels to coordinate your overall communication strategy.

Reliable approval processes and social media communication

Working in a team requires special structures and possibilities. Reliable workflows and integrated approval processes ensure internal feedback loops in the social media content planning phase. All changes and internal comments for suggested posts are saved in the post’s activity log and can be viewed and traced at any time.

Great community management with a single inbox

Swat.io’s ticket inbox enables fast response times and the efficient assignment of tickets to the team member who’s in charge. Receive emails or in-app notifications with updates for tickets and follow all actions consistently. Never miss out on promising conversations by monitoring product and brand mentions.

Declutter your ticket inbox by automating tasks

Automated actions are triggered by all different kinds of content. You can automatically add tags, assign tickets, mark comments or tickets as read, set the mood for a comment or star tickets on all channels and monitoring keywords. Automate as much as possible and free yourself from repetitive tasks!

Identifying brand ambassadors

With the sentiment analysis and the statistics by person, you can see which users react positively and negatively towards your brand or your products. Find out who your true brand ambassadors are and identify internet trolls. Use tags and internal comments to mark people you don’t want to forget.

All important social media statistics at a glance

By taking a look at the most important performance metrics of your social media channels you will get a quick overview of the most relevant information about your community, content, individually set tags, tickets and team members. With this information you can measure and assess the success of your social media strategy. Of course, all collected data can be exported for further use and editing.

Support to swoon over, always by your side

If you have a great idea for a new feature, feel lost with something or are unable to find a specific feature, our support team is happy to help you. Genuinely nice people with lots of know-how are responding within a few minutes on average. Needless to say, we are treating everyone equally, with care and professionalism, no matter if you are already our customer, or just getting to know us.

Put your data in trusted hands

You care about your data? So do we, which is why we are storing your data in two redundant data centers in Vienna, Austria operated by our ISO/IEC 20000-1 certified IT partner. In addition, certain data is stored via Amazon Web Services in a data center in Frankfurt, Germany. We adhere to several self-regulatory frameworks, including the GDPR, and review our compliance regularly.

The very best of our customer Success Stories

Lisa und Kerrin sind für Social Media bei der Österreichischen Post und der bank99 zuständig.

Österreichische Post

Lisa-Maria Kepplinger and Kerrin Jürgensen work as social media managers for the Austrian Post and bank99. By using Swat.io, they master challenges in customer service on social media and create an overview in internal processes.

VERBUND

Flora König is Social Media Manager in the Content Creation unit at VERBUND. Several companies and departments are involved in social media management. With Swat.io, the collaboration works smoothly.

ambuzzador

ambuzzador consults customers in communication and innovation. The team implements innovation-driven social media marketing for their clients using Swat.io.

Brot für die Welt

Bread for the World Germany brings the organization's work to life on social media. With Swat.io, the team simplifies collaboration and always maintains a perfect overview.

Caritas

Caritas Austria is divided into nine sub-organizations. With Swat.io, the decentralized team still manages to communicate in a consistent way.

UNIQA

The social media team of the insurance company UNIQA needs clear approval processes to work in a structured way. Swat.io simplifies their internal collaboration.

INTERSPORT Schweiz

Ana Ivanovic is Content Manager at INTERSPORT Switzerland. She explains how she is using Swat.io to plan social media content in the most time-efficient way while keeping a perfect overview.

Douglas

Douglas Austria uses Swat.io to simplify social media content planning. The social media management tool supports the team significantly in establishing a consistent brand image.

Zotter Schokolade

Zotter Schokolade uses social media to build and intensify relationships with customers. Using Swat.io, the team has become faster in answering comments and has optimized the content production process.

der Standard

Lisa Stadler is Social Media Manager at derStandard.at, an Austrian newspaper that highly values their community. Thanks to Swat.io, the team handles community management on social media efficiently and clearly.

Feature by Feature

Identification of the post type (text, link, photo, PM, etc.) by a symbol next to the ticket
Easily duplicate scheduled posts for other channels
Management of multiple clients, brands or projects in one account
Ticket management of the entire social media communication in a central ticket inbox
Add subtitles for Facebook video posts
User administration, role and rights management
LinkedIn Showcase / Focus Page support
Tagging of individual posts with user-defined tags for priority levels for support and statistical evaluation
Add post tags when creating a post
Re-assignment of reopened tickets to the last user
🗝 Sentiment analysis at comment and user level
Full text search for posts and tickets

Social Media Management for Instagram