Twitter is one of the most popular social networks and the largest source of breaking news and information. No other channel places greater importance on your being where itā€™s at, when itā€™s happening. And thatā€™s where Swat.io is coming in. We make it easy and efficient to perfectly balance your presence on Twitter and other Social Media platforms.

Our clear content calendar gives you the perfect overview of all scheduled and published posts. Plan your content on Twitter and other channels and collaborate with your team. Easily assign, tag, reschedule and approve posts only using a few clicks. Perfectly handle incoming comments and customer requests using the central ticket inbox. Never lose track of anything in community management with the integrated activity log and the easy assignment of tickets. The analytics section shows you how your community is growing and how your posts are performing in terms of reach. It also offers you sentiment analysis. Always keep up-to-date about your performance and see the most important metrics at a glance!

At Swat.io, we offer far more than a simple social media tool - weā€™ve got great solutions and amazing features! You get a fully integrated social media monitoring feature, a user-friendly social customer relationship management, automated task execution and (rumor has it) the worldā€™s best support team to help you whenever any questions or problems pop up. Learn more about how to make your work easier and even better with our social media tool for Twitter and schedule your personal demo now!

Your Twitter Management: What youā€™re missing out on right now, and how Swat.io will fill that void

  • 📋 Planning and scheduling tweets in collaboration with your team
  • ✏ Creating text, link, image, multi-image and video tweets
  • 📫 Efficient Community Management with a single ticket inbox
  • 🏊‍♂️ Tried and tested workflows for perfect team collaboration
  • 🐥 Directly posting to Twitter without logging on to the platform
  • 🔭 Twitter Monitoring for your industry, products and brand
  • 🎨 Assigning, discussing and approving upcoming posts

Your next Social Media love story

Features you will love for managing your Twitter page

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Agile editorial planning for all channels

Schedule and publish your posts on all supported channels: Facebook, Twitter, Instagram, YouTube, Google Business Reviews and LinkedIn. You can publish posts right away or schedule them to be automatically published at a set date and time. The calendar gives you a clear overview of your editorial plan with all suggested, scheduled and published posts.
🧠

Reliable approval processes and social media communication

Working in a team requires special structures and possibilities. Reliable workflows and integrated approval processes ensure internal feedback loops in the social media content planning phase. All changes and internal comments for suggested posts are saved in the postā€™s activity log and can be viewed and traced at any time.
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Community management with a single ticket inbox

Swat.io is your universal ticket inbox for all comments, posts, mentions, private and direct messages across all of your social media channels. It enables fast response times and efficient assignment of tickets to the team member in charge. Plus, if you enable automations, this feature will do the community management work for you.
🐣

Twitter Enterprise API for better results

Twitterā€™s enterprise API suite is changing the way organizations are making decisions and solving problems. We are a Twitter Enterprise API customer and consequently offer you the highest level of access and reliability when it comes to Twitter data: you can fully search tweet archives, filter, sample and batch tweets and get several metrics that are only available for Enterprise API customers.
👂

Listen to your market with social media monitoring

Swat.io offers social media monitoring and listening on Twitter, Facebook, Instagram, YouTube and the web. Monitor all important topics, phrases, hashtags and mentions with flexible monitoring search phrases and gain valuable industry insights.
📊

Analyse And Assess Your Activities

By taking a look at the most important performance metrics of your social media channels you will get a quick overview of the most relevant information about your community, content, individually set tags, tickets and team members. With this information you can measure and assess the success of your social media strategy. Of course, all collected data can be exported for further use and editing.
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Support to swoon over, always by your side

If you have a great idea for a new feature, feel lost with something or are unable to find a specific feature, our support team is happy to help you. Genuinely nice people with lots of know-how are responding within a few minutes on average. Needless to say, we are treating everyone equally, with care and professionalism, no matter if you are already our customer, or just getting to know us.
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Put your data in trusted hands

You care about your data? So do we, which is why we are storing your data in two redundant data centers in Vienna, Austria operated by our ISO/IEC 20000-1 certified IT partner. In addition, certain data is stored via Amazon Web Services in a data center in Frankfurt, Germany. We adhere to several self-regulatory frameworks, including the GDPR, and review our compliance regularly.

The very best of our customer Success Stories

Restplatzbƶrse

Alexander Hohenthaner is working as brand marketer and video producer for Restplatzbƶrse. By using Swat.io, he has built a successful marketing funnel on social media and has created an easy-to-use workspace for everyone involved.
Vier Pfoten Team

Vier Pfoten

Lisa BrandstƤtter, Head of Digital Communications at FOUR PAWS, and her team are using Swat.io to raise awareness for important topics on social media and to answer users' requests in a structured way.
St. Gallen See

Kanton St. Gallen

Raouf Selmi is a multimedia producer and managing the social media channels for the Swiss canton St. Gallen. He uses Swat.io to keep on top of things, to maintain a clear editorial plan and to communicate with users.
Rodenstock Office

Rodenstock

Arlind Maurer is taking care of social media content creation and community management at Rodenstock. She is using well-curated content to bring a complex product to life and trusts in Swat.io when connecting different markets in the companyā€™s social media efforts.
Social Media Auftritte Pure Encapsulations

Promedico

Christina Zagorschak and Daniel Rebernegg are responsible for Social Media and Community Management at Promedico. They use Swat.io to radically simplify internal feedback processes and grow their social media community.
Mediabrothers Content Community

Mediabrothers

Armin Rogl is managing partner at digital media agency Mediabrothers. His team uses Swat.io to perfectly collaborate when implementing social media campaigns for customers.
Pulpmedia Team 02

Pulpmedia

Theresa Janda, account manager at Pulpmedia, is certain that Swat.io simplifies the daily work for the agency. They are using the tool for social media projects and in particular to provide outstanding community management.
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Feature by Feature

  • 🔭 Monitoring Web Results via the Ticket Inbox
  • 🌶 Labelling of Sponsored Posts / Branded Content
  • 🕰 Change history: history log / activity log of processed tickets
  • 📑 Upload any file format up to 25MB in the activity log
  • 🦅 Use of all available real-time APIs for prompt response to postings and messages.
  • 🔢 Link Clicks Metrics / Analysis for Content / Posts
  • 📩 Export function for content calendars as XLSX or PDF
  • 🤭 Re-assignment of reopened tickets to the last user
  • 📈 Brand Ambassador evaluation based on statistical data
  • 🗓 Content planning in daily, weekly and monthly view
  • 🙊 Automatic GDPR ticket deletion
  • 🤡 Tickets for comments only containing a Mention or Emoji automatically marked as read
Ā© 2020, Swat.io. All rights reserved. Made with ❤ in Vienna.
Social Media Experts use Swat.io at this very Moment
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