Twitter is one of the most popular social networks and the largest source of breaking news and information. No other channel places greater importance on your being where it’s at, when it’s happening. And that’s where Swat.io is coming in. We make it easy and efficient to perfectly balance your presence on Twitter and other Social Media platforms.

Our clear content calendar gives you the perfect overview of all scheduled and published posts. Plan your content on Twitter and other channels and collaborate with your team. Easily assign, tag, reschedule and approve posts only using a few clicks. Perfectly handle incoming comments and customer requests using the central ticket inbox. Never lose track of anything in community management with the integrated activity log and the easy assignment of tickets. The analytics section shows you how your community is growing and how your posts are performing in terms of reach. It also offers you sentiment analysis. Always keep up-to-date about your performance and see the most important metrics at a glance!

At Swat.io, we offer far more than a simple social media tool - we’ve got great solutions and amazing features! You get a fully integrated web monitoring feature, a user-friendly social customer relationship management, automated task execution and (rumor has it) the world’s best support team to help you whenever any questions or problems pop up. Learn more about how to make your work easier and even better with our social media tool for Twitter and schedule your personal demo now!

Your Twitter Management: What you’re missing out on right now, and how Swat.io will fill that void

  • 📋 Planning and scheduling tweets in collaboration with your team
  • ✏ Creating text, link, image, multi-image and video tweets
  • 📫 Efficient Community Management with a single ticket inbox
  • 🏊‍♂️ Tried and tested workflows for perfect team collaboration
  • 🐥 Directly posting to Twitter without logging on to the platform
  • 🔭 Web Monitoring for your industry, products and brand
  • 🎨 Assigning, discussing and approving upcoming posts

Your next Social Media love story

Features you will love for managing your Twitter page

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Agile editorial planning for all channels

Schedule and publish your posts on all supported channels: Facebook, Twitter, Instagram, YouTube, Google Business Reviews and LinkedIn. You can publish posts right away or schedule them to be automatically published at a set date and time. The calendar gives you a clear overview of your editorial plan with all suggested, scheduled and published posts.
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Reliable approval processes and social media communication

Working in a team requires special structures and possibilities. Reliable workflows and integrated approval processes ensure internal feedback loops in the social media content planning phase. All changes and internal comments for suggested posts are saved in the post’s activity log and can be viewed and traced at any time.
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Community management with a single ticket inbox

Swat.io is your universal ticket inbox for all comments, posts, mentions, private and direct messages across all of your social media channels. It enables fast response times and efficient assignment of tickets to the team member in charge. Plus, if you enable automations, this feature will do the community management work for you.
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Twitter Enterprise API for better results

Twitter’s enterprise API suite is changing the way organizations are making decisions and solving problems. We are a Twitter Enterprise API customer and consequently offer you the highest level of access and reliability when it comes to Twitter data: you can fully search tweet archives, filter, sample and batch tweets and get several metrics that are only available for Enterprise API customers.
Listen to the online crowd
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Listen to your market with web monitoring

Swat.io offers web monitoring and listening directly inside the tool. Monitor all important topics, phrases, hashtags and mentions with flexible monitoring search phrases and gain valuable industry insights.
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Analyse And Assess Your Activities

By taking a look at the most important performance metrics of your social media channels you will get a quick overview of the most relevant information about your community, content, individually set tags, tickets and team members. With this information you can measure and assess the success of your social media strategy. Of course, all collected data can be exported for further use and editing.
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Support to swoon over, always by your side

If you have a great idea for a new feature, feel lost with something or are unable to find a specific feature, our support team is happy to help you. Genuinely nice people with lots of know-how are responding within a few minutes on average. Needless to say, we are treating everyone equally, with care and professionalism, no matter if you are already our customer, or just getting to know us.
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Put your data in trusted hands

You care about your data? So do we, which is why we are storing your data in two redundant data centers in Vienna, Austria operated by our ISO/IEC 20000-1 certified IT partner. In addition, certain data is stored via Amazon Web Services in a data center in Frankfurt, Germany. We adhere to several self-regulatory frameworks, including the GDPR, and review our compliance regularly.

The very best of our customer Success Stories

Douglas Skincare

Douglas

Douglas Austria uses Swat.io to simplify social media content planning. The social media management tool supports the team significantly in establishing a consistent brand image.
Zotter Herstellung

Zotter Schokolade

Zotter Schokolade uses social media to build and intensify relationships with customers. Using Swat.io, the team has become faster in answering comments and has optimized the content production process.

der Standard

Lisa Stadler is Social Media Manager at derStandard.at, an Austrian newspaper that highly values their community. Thanks to Swat.io, the team handles community management on social media efficiently and clearly.
MediaMarkt Sihlcity

MediaMarkt

MediaMarkt Switzerland was able to speed up reaction time in Community Management by 20% thanks to Swat.io and its excellent ticket overview and collaboration features.
mylife.de Erfolgsgeschichte

mylife.de

"mylife.de", an online magazine by Burda publishing house, sees great results when using Pinterest as a traffic channel. They use Swat.io to organize and analyze their content planning.
Ă–BB Zug Handy

Ă–BB

Ă–BB's Community Management Team builds long-term relationships with users. Ingrid Gogl, Head of Ă–BB Newsroom, explains how Swat.io makes the team's work easier.
LEWITT Office

LEWITT

Thomas Tobias and Aviva Killian work in Social Media Management at LEWITT. They share how they use Swat.io to eliminate uncertainties in collaboration and interact more effectively with the community.
imat-uve Team Kommunikation

imat-uve

Tom Dauber and his colleagues are taking care of the social media marketing of imat-uve. His team needed a reliable tool for better teamwork and found everything they wished for in Swat.io.
Erfolgsgeschichte Stern TV Titel

stern TV

stern TV focuses strongly on interaction with their social media community. Thanks to Swat.io, the team keeps a clear overview, even when there are many requests in community management and in stressful times.
Mona Joya Zucchini Lasagne Crop

Mona Naturprodukte

Mona Naturprodukte is a food company best known for its milk alternatives like "Joya". The social media team has found a perfect match in Swat.io for managing social media campaigns and community inquiries.
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  • Focus Online Logo schwarz
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Feature by Feature

  • 🇪🇺 Data storage within the European Union
  • 👩‍💻 Audience limitation for pages in post composer possible
  • 🦅 Use of all available real-time APIs for prompt response to postings and messages
  • 👯‍♀️ Single sign-in: access all authorized platforms with your Swat.io account
  • 🏫 Searchable archive for already answered tickets
  • 🐙 Management of multiple clients, brands or projects in one account
  • 🎟 Inbox ticket for contributions to event posts on Facebook
  • 🤡 Tickets for comments only containing a mention or emoji automatically marked as read
  • 👨‍🚀 Ticket management of the entire social media communication in a central ticket inbox
  • 🔮 Message history on user basis incl. all contact points
  • ⏰ Reliable workflows for optimal time savings
  • 📈 Brand ambassador evaluation based on statistical data
© 2020, Swat.io. All rights reserved. Made with ❤ in Vienna.
Social Media Experts use Swat.io at this very Moment
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